Brian Tyler Email and Phone Number
Brian Tyler work email
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Brian Tyler personal email
Brian Tyler phone numbers
With over 10 years of work experience, I am a passionate and driven Product Operations Manager who loves to solve complex problems and deliver value to customers. I have a strong background in customer experience, technical support, and product management. In my recent role at LinkedIn, I helped to guide the product road map for multiple product lines by providing crucial customer data and insights.In my current role, I work closely with product, engineering, and design to understand the needs and pain points of our customers, and to communicate the value proposition and benefits of our products. I also collaborate with cross-functional teams to ensure the quality, reliability, and scalability of our billing and payment processing systems. I leverage my skills in customer experience, product support, and data insights to provide a seamless and satisfying user experience for our customers.
The Predictive Index
View- Website:
- predictiveindex.com
- Employees:
- 436
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The Predictive IndexSan Diego, Ca, Us
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Product Operations ManagerLinkedin Sep 2021 - Sep 2024Sunnyvale, Ca, UsAs the Product Operations Manager for LinkedIn Business Platform (Consumer + Enterprise billing and payment processing), I help to guide the product road map by giving a voice to our customers through the delivery of customer data. -
Associate Product Operations ManagerLinkedin Jan 2019 - Sep 2021Sunnyvale, Ca, UsAs the Associate Product Operations Manager for Online Commerce (Consumer billing and payment processing), I help to guide the product road map by giving a voice to our customers through the delivery of customer data.
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Talent Solutions - Senior Support Specialist (Key Accounts)Linkedin Mar 2016 - Jan 2019Sunnyvale, Ca, UsServed as main point of contact for support inquiries regarding all aspects of our Corporate Solution, LinkedIn Recruiter and Company Pages for Enterprise and Strategic internal sales teams and clients.Provided a specialized "white glove" approach to all product and technical questions while further driving engagement with the LinkedIn Recruiter product.Helped dedicated sales team consistently achieve and exceed quota on a quarterly basis by providing fast and reliable support to their accounts.Managed and resolved internal and external escalations related to purchased product, product functionality, user experience and brand representation.
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Talent Solutions - Support Specialist 2Linkedin Jan 2016 - Mar 2016Sunnyvale, Ca, UsServed as a contact for Enterprise and Strategic clients for support inquiries regarding all aspects of our Corporate Solution, LinkedIn Recruiter.Responsible for answering all product and technical questions while further driving engagement with the LinkedIn Recruiter product.Supported a global team of Relationship Managers and Sales Executives by serving as the knowledge base point of contact for LinkedIn Corporate Solutions accounts.Managed and resolved internal and external escalations related to purchased product, product functionality, and user experience.Participated in phone and email queue support model.Maintained data integrity in Salesforce and CS Tool.
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Talent Solutions - Support SpecialistLinkedin Jan 2015 - Jan 2016Sunnyvale, Ca, UsServed as a contact for Enterprise and Strategic clients for support inquiries regarding all aspects of our Corporate Solution, LinkedIn Recruiter.Responsible for answering all product and technical questions while further driving engagement with the LinkedIn Recruiter product.Supported a global team of Relationship Managers and Sales Executives by serving as the knowledge base point of contact for LinkedIn Corporate Solutions accounts.Managed and resolved internal and external escalations related to purchased product, product functionality, and user experience.Participated in phone and email queue support model.Maintained data integrity in Salesforce and CS Tool.
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GeniusApple Mar 2012 - Jan 2015Cupertino, California, Us-Troubleshooting and repair of all Apple products-Provide technical support for Apple applications and services-Provide training on Apple applications, devices and accessories -Perform data management, recovery, and transfer services for both private and business customers-Provide exceptional technical support service to a high volume queue of both scheduled and unscheduled appointments in a timely manner-Manage the appointment schedules for a large team of technicians and trainers while directing the operations of the sales floor -
Family Room SpecialistApple Feb 2010 - Mar 2012Cupertino, California, Us-Troubleshooting and repair of iOS devices-Provide technical support for Apple applications and services-Provide training on Apple applications, devices and accessories -Perform data management, recovery, and transfer services for both private and business customers-Provide exceptional technical support service to a high volume queue of both scheduled and unscheduled appointments in a timely manner
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SpecialistApple Dec 2009 - Feb 2010Cupertino, California, Us-Sales and support for both private consumers and business customers-Providing complete solutions for customers new to the Apple eco system-Workshop facilitation designed to instruct new users on basic uses and functions of Apple products or services
Brian Tyler Skills
Brian Tyler Education Details
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Uc San DiegoGeneral
Frequently Asked Questions about Brian Tyler
What company does Brian Tyler work for?
Brian Tyler works for The Predictive Index
What is Brian Tyler's role at the current company?
Brian Tyler's current role is Guiding the Product Roadmap | LinkedIn & Apple Alumni |.
What is Brian Tyler's email address?
Brian Tyler's email address is bt****@****ers.com
What is Brian Tyler's direct phone number?
Brian Tyler's direct phone number is (650) 687*****
What schools did Brian Tyler attend?
Brian Tyler attended Uc San Diego.
What are some of Brian Tyler's interests?
Brian Tyler has interest in Japanese Culture, Fashion, Technology, Long Walks On The Beach, Muay Thai, Footwear.
What skills is Brian Tyler known for?
Brian Tyler has skills like Os X, Customer Service, Ios, Technical Support, Sales, Employee Training, Mac, Retail, Mac Os, Retail Sales, Apple Certified, Apple Software.
Who are Brian Tyler's colleagues?
Brian Tyler's colleagues are Donna White, Julio Sanche, Pooja Pagare, Paula Gulla, Mitchell Guitar, Saba Ali, Charisse Alouidor.
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