I am passionate about people, leadership and helping others. Being a leader isn’t just about a title, it’s about putting others before yourself, empowering others to grow and accomplish their goals. The roles in my career have been varied and different, but they all have one thing in common. Service! I’ve served customers, students, engineers and executives.In my most recent role at EfficientAide as a Pod Leader and Account Manager, I managed a variety of tasks both strategic and administrative to give executives their time back so they could work on their business. I also had the privilege to lead, mentor and develop a team of virtual Executive Assistants. In Logistics, I’ve had the opportunity to review and improve processes, collaborate with 3PL’s and carriers to monitor the flow of goods. Last, I reviewed key performance metrics and invoices for opportunities to reduce transportation costs and surcharges. I strive to be a leader and an example to others and I challenge myself to be a continual learner. This includes reading books on customer service and leadership, keeping up with industry standards, trends and practices. I believe these skills, traits and accomplishments will benefit me as I continue to grow as a Administrative and Operations professional. PROFESSIONAL SKILLSStaff Management Employee TrainingInterview Scheduling Customer ServiceOffice AdministrationBudgetMonitoring Key Performance MetricsProcess ImprovementTransportation of GoodsShipping and ReceivingCarrier ManagementParcel and Freight LTL/FTLImport/Export Activity
Listed skills include Marketing, Budgets, Employee Training, Staff Management, and 16 others.