• Project Management – Manage and provide oversight to contract’s top projects by hosting project status meetings, tracking deliverables/due dates, ensuring projects remain in scope, and managing risks• Cloud Education – Lead Cloud Talks and Cloud Days in partnership with Amazon Web Services (AWS), Microsoft Azure, and Cloud Broker Team experts to educate the workforce on cloud offerings and benefits• Cloud Adoption – Formalize the business and security approval process to leverage a ServiceNow based ticketing system

• Demonstrated Operational Readiness – Led ORR effort to showcase to the IC that all aspects of the DaaS 1.0 release was operationally ready. Ensured there was complete concurrence from our JPMO customer and BAE team leads on all topics under review• Implemented Process Improvement – Created a Continuous Service Improvements (CSI) release calendar, a standard release templates and a release workflow to help offer visibility to key milestones and deliverables. Also, represent the Engineering team in a collaborative effort with Operations and Change Management to establish a repeatable RFC scheduling cadence via the DaaS Service Operations Board (DSOB)• Manage Staff – Prioritized work requests for technical staff and mentored less-experienced personnelSignificant Accomplishment • Recipient of BAE Impact Award – Recognized by leadership for outstanding performance in getting in DaaS 1.0 approved at the critical ORR milestone

• Manage Release Lifecycle - Own the Release Management lifecycle for major software releases by working with multiple departments (Development, Test, Operations, O&M) from inception to deployment to ensure proper planning, scheduling, execution, and support of releases• Execute Releases On Time - Strong track record of delivering releases on time by coordinating across departments and ensuring staff understands their roles and responsibilities in the Release and Deployment Management processes, including initial sprint planning, development, testing, accreditation, production deployment, and operations and management (O&M) • Provide Status Updates/Reports - Keep leadership, client and other key stakeholders apprised of release progress, and identify risks and issues• Lead Go Live Activities – Seamlessly manage the execution of deployment plans, documentation, approvals/review boards and checklists to ensure a smooth deployment • On-Board Tenant Applications – Assist applications to on-board to the ADX PaaS by collecting requirements, creating and providing platform documentation/checklists, assigning admin support, scheduling and attending TEMs/weekly status meetings, de-conflicting platform and application schedules• Communicate Release Changes and Dependencies - Ensure tenant applications on platform are aware of changes, testing responsibilities, blackouts and overall schedule impacts Significant Accomplishments• Decreased Time to Production by 62% - Selected by management to direct the first three applications through the new DAE Pure accreditation process, resulting in increased efficiencies • Instituted a Multifaceted Application (App) On-Boarding Process – Created and/or incorporated a Welcome Kit, App Requirements Form, App Checklists, Sample Production Schedule, App Compatibility Matrix, Environment Descriptions, and online development tools and documentation resources offering apps a better understanding of the platform and services

• Deliver End-To-End Services - Educated and shepherded applications through the multi-step and dynamic accreditation process• Manage Requirements - Collected, negotiated, documented and communicated requirements for software’s development and testing environments across three security domains• Manage Client Requests – Communicated objectives and served as a liaison between the customer and technical staff to create/upgrade physical/virtual environments• Build Test Environments – Orchestrated the assignment of VLANs, IP Address, and device names; facilitated network solutions across multiple domains; coordinated the import/export of physical data center equipment; and ensured that the O/S is at the most current Enterprise patch level• Solve Problems – Provided initial troubleshooting for account-specific technical issues to include port connections for remote access, user account credentials/permissions, and managed network resources• Meet Deadlines - Directed technical personnel to ensure projects conform to schedules, escalated workflow issues to client and recommended adjustments as needed• Define Processes - Developed, implemented and promoted process improvements to add structure to an evolving department and improved the customers’ experience• Lead –Prioritized work requests for technical staff and mentored less-experienced personnel Significant Accomplishment• Awarded by DIA’s CIO for outstanding efforts in supporting the accreditation of the Department of Defense Mission Application Raptor/Sandbar v1.25

Plan and execute all marketing efforts to secure funding and support from senior government officials. Develop, implement and promote process improvements that enhance the customers’ experience and add structure to an evolving department.

Led the Client Services department that was responsible for strategic planning, execution and analysis of clients’ email, web, and other marketing efforts. Tasked as a member of the executive committee to define product offerings, pricing and positioning, pursue business development opportunities and respond to RFPs.