Brian W. Duffy-Theiss Email & Phone Number

Little Rock, Ar, Us

Conway, Arkansas, United States

Full Cycle Recruiting for 6 locationBagged Coffee - North Little Rock,AR., Single Serve - North Little Rock, AR., Distribution Center - North Little Rock, AR., Corporate Offices - Little Rock, AR., Liquids - Conway, AR., Engineering - Denver, CO.Provided recruiting assistance to 6 additional locationKohana - Richmond, CA., and 5 locations in Concord, NC. formally S&D Coffee rebrandedSole recruiter for Westrock Coffee Company - West, May 2022 - December 2023Managed a Sr. Recruiter and Contract Recruiter December 2023-currentStaffing exempt and non-exempt for all location in the following positionsHourly, Leads, Supervisors, Managers, Directors, VPs, SVPs & C-ClassStaffing exempt and non-exempt for all location in the following skill sets:Commercialization, Supply Chain, Warehouse, Procurement, Finance, Accounting, Planners, Schedules, Buyers, Quality, HR, Production, FSQA, Boilers, Machine Operators, Processing, Roasting & Grind, Green Coffee, Sanitation, Maintenance, Engineering, Marketing“Start Up” staffing of all levels for Westrock Beverage Conway: 190 positions in 13 months July 2022-Aug 2023Managed at peak 120 open reqs (averaging 70 open monthly reqs)Negotiated all offers: salary, relocation,bonuses, stock options, vacation allocation, position titlesManaged the Workforce contract and request for contingent labor as needsReduced contingent labor from 40% to 0% in first 6 monthsManaged 3 party contracts, interview, travel, and offer negotiationsMaintained high level communication with the Business Leaders dailyCreated tracking databasesMarket analyticsYOY & Monthly tracking analytics on attendance, turnover & tenureCustomized recruiting programs and tracking processesForecasting and Planning labor Ongoing task to create a National Talent Acquisitions Program for Westrock Coffee

North Little Rock, Arkansas, United States

Coach, mentor and enforce policies and process in all aspects of the business to include talent acquisitions, on-boarding, training, performance reviews, performance improvement plans, employee relations, workers compensation, development plans, terminations, and UI benefits.Ensured compliance of OSHA, State, Federal, Company policiesReview & Deliver policy and procedures continuously to stay within OSHA, State, Federal, Company policies. SME to identify, investigate and resolve complaints, performance neglect, harassment claims and disciplinary requirements. Maintained high level communication with C-Class, EVP, SVP, VP, Directors, Managers, Supervisors and Staff.Full Cycle recruiting for Exempt and Non-exempt positions for all 3 North Little Rock locations.Provided backup HR support to North Little Rock and Conway locations to date.

North Little Rock, Arkansas, United States

Staffing for Westrock transition to Panama ShiftHiring 45 positions in Production, QA, Warehouse

Little Rock, Arkansas Area

Key responsibilities included:H.R. GeneralistCoach, mentor and enforce policies and process in all aspects of the business to include talent acquisitions, on-boarding, training, performance reviews, performance improvement plans, staff relations, workers compensation, development plans, terminations, and UI benefitsEnsured compliance of OSHA, State, Federal, Company and Client policiesReview/ Update & Deliver policy and procedures continuously to stay within OSHA, State, Federal, Company and Client policies SME to identify, investigate and resolve complaints, performance neglect, harassment claims and disciplinary requirements. Direct line communication to all levelsMaintained high level communication with Clients, Owners, Managers, Supervisors and Staff in daily, weekly and quarterly round tables.Operations ManagementOverseeing high volume Residential and Commercial clients daily with regards to resources, time, productivity, budget and quality. Evaluate execution of process, status of completion, and achievement of KPI’s.Maintain extensive detailed understanding of the client’s business, strategic direction, processes and policies. Identifying customers’ needs while delivering, declining, or adjusting expectations.Maintaining databasesMarket analyticsCompany production analyticsOSHA logsYOY, Monthly, Weekly and daily tracking analyticsCustomized recruiting, engagement, retention and training programsAccounting:Ensured processing of payroll, benefits, & garnishmentsEnsured compliance and created fiscal budgets Invoice processing, tracking, and reconciliationAR & AP invoice reconciliationFull account audits on banking and credit accountsArriving in 2019, the company experienced 8% or less growth in the past 5 year. 2019 YOY growth was increased to 36%. 2020 Growth was increased to 29%. 2021 achieved 61% growth YOY in revenue, cost of operations decreased by 21%.

Arkanasas

Operations Manager for multiple high-volume national accounts. Daily recruiting to fill and backfill on average 50 open positions weeklyManaged the In-House staff of Randstad Managers, Recruiters and the contingent workforceOverseeing high volume light industrial clients daily with regards to resources, time, productivity, budget and quality.Maintained high level communication with KDM’s in daily, weekly and quarterly roundtables, reviews and town hallsProcessed, investigated, and reduced workers compensation claims.Handled unemployment processes to include responses to the state, redeployment, UI hearings.Accounting:processed payroll, garnishments, purchases for all contingent labor, recruiters and managersAR & AP invoice reconciliationEmployee RelationsH.R. solutionist for upwards of 2600 employees during peak seasons.Performance improvement and progression plansFull cycle Hiring and terminationsTalent engagement reviews 2-week, 30-day, 60-day, 90-day, and exit interviewsMaintaining databasesMarket analyticsClient production analyticsOSHA logsYOY, Monthly, Weekly and daily tracking analyticsCustomized recruiting, engagement, retention and training programsAudits Compliance of State, Federal, Company and Client policiesADP and Background adjudications3rd party vendor complianceBudget & ExpensesMarket shareProduction and QualityClient Union ComplianceFamiliarity with legislation concerning: ACA, FMLA, EEOC, OSHA, Workers Comp, FLSA, Title vii, ADA 2013 – 2018 Handled the Lennox IND account in Stuttgart, AR 2017 assisted with implementation at Kirkland’s in Jackson, TN 2018 assisted with implementation at Volvo in Memphis, TN. In September of 2018 relocated to Memphis, TN 2018 implemented and managed Unilever account in Covington, TN2018 took over Operations role at Ingram Micro in Millington, TNJanuary 2019 assisted in transition of site manager at Nissan suppliers WWL, Topre, and Nitco in Canton, MS.

Sheridan, Arkansas

On Site Manager for a national account. Key responsibilities include recruiting, accounting, counseling, maintaining databases and H.R. generalist for upwards of 175 employees in 4 Kohler industrial plants in the Sheridan and Malvern Arkansas areas. Took over a 6 year troubled client and regained trust and cooperation not only with the client, but the associates in the first 3 months.

Toms River, Nj

Position responsible for performing all executive needs of the CEO and President of ISG. Performing all day to day functions on a business and personal level.

Princeton, Nj

Project position responsible for performing key accounting functions of the marketing department and implementing process improvements. Coordinating preliminary account statistics with account executives, traffic coordinators and designers

Little Rock, Arkansas Area

Instruction Department Representative May 04-August 06Responsible for all functions relating to certification for over 1,200 schools in 15 countries within an athletic program. Event Coordinator/Administrative Assistant April 00 – May 04Responsible for coordinating and processing monthly tournaments, national quarterly events, and the World Championships. Graphic Artist June 01- Nov 03

Little Rock, Arkansas Area

Assistant to warehouse manager responsible for day-to-day operations.Data entry of incoming productsMaintained stock inventory at facilityReceived / Priced / Stocked Seasonal Cashier / Layaway / Floor displaySoftware Skills Microsoft Office (Word, Excel, Outlook, Access, PowerPoint, Publisher), Corel Draw, Corel Photo, Corel Paint, Photoshop, In-Design, Illustrator, PageMaker, Open Office programs, CrispX, Function Fox, MercuryPM, Mozilla Thunderbird, Corporate Time Calendar, Snagit, Direct Office, RedCarpet, Kronos, Field Powerbase