Brian Welch Email & Phone Number

Philadelphia, Pa, Us

Philadelphia, Pennsylvania, United States

Responsible for calling existing Comcast Business customers to understand their technology needs and propose a solution that would benefit the customer if necessary.Answered customer’s questions and concerns regarding their technology services and Comcast Business account.Selected by management to be a part of the Outbound Task Force to implement strategies to improve outbound conversations with customers. Company’s outbound close rate increased from 1.5% to 2.5% after following the… Show more Responsible for calling existing Comcast Business customers to understand their technology needs and propose a solution that would benefit the customer if necessary.Answered customer’s questions and concerns regarding their technology services and Comcast Business account.Selected by management to be a part of the Outbound Task Force to implement strategies to improve outbound conversations with customers. Company’s outbound close rate increased from 1.5% to 2.5% after following the task force’s recommendations. Performed in the top half of employee peer group for five consecutive months in inbound close rate. Show less

West Chester, Pennsylvania

Received positive feedback from supervisor and was asked to return for the summer of 2020.Supervised fourteen children that were ages eight and nine. Led and instructed campers in daily activities. Met with parents to discuss children and their development.

West Chester, Pennsylvania

Answered customers questions and helped them find what they were looking for. Maintained inventory control to satisfy customer’s needs. Interacted with managers to help set prices when new items would arrive. Worked in a fast pace environment that required the handling of multiple tasks.

Jennersville, Pennsylvania

Collaborated with three counselors to help plan and organize camp activities.Coached the campers in football, basketball, and soccer.Selected by the camp director to go on a field trip when a trustworthy and responsible counselor was needed.

Master Of Science - Ms, Human Resources Development

Bachelor Of Business Administration - Bba, Business Management, Gpa: 3.27, Cum Laude

Activities and Societies: Member of Kappa Sigma Fraternity, Elected as Interfraternity Council Delegate, Member of American Marketing.

Education record