Brian Winans Email & Phone Number

With over 14 years of experience in the insurance industry, I have developed a strong expertise in handling Auto and Bodily Injury claims, specializing in delivering fair and efficient resolutions. During my tenure with NJM Insurance, I have consistently demonstrated a commitment to providing exceptional customer service while navigating the complexities of claims management.My journey at NJM has allowed me to hone my skills in evaluating and negotiating claims, ensuring that each case is handled with the utmost care and professionalism. I am excited to take on a new challenge as an Arbitrator, where I will leverage my extensive background in claims to mediate disputes and render fair, impartial decisions.I am passionate about continuing to grow in this field, making a positive impact, and helping to maintain the high standards NJM is known for.

• 

  Senior Bodily Injury Representative

  Njm Insurance Group

  Jul 2010 - Present - Parsippany, New Jersey, United States

  As a senior bodily injury insurance representative, my responsibilities include:Claims Handling: Managing and processing bodily injury claims from initial report to final settlement. This involves investigating the circumstances of accidents, assessing injuries, and determining coverage.Communication: Interacting with claimants, policyholders, attorneys, medical professionals, and other relevant parties to gather information, provide updates, and negotiate settlements.Documentation: Ensuring accurate and thorough documentation of all aspects of the claim, including medical records, police reports, witness statements, and correspondence.Evaluation: Assessing the extent of bodily injuries, including medical treatment received, prognosis for recovery, and potential long-term impacts on the claimant's life and ability to work.Negotiation: Negotiating settlements with claimants or their representatives, taking into account factors such as liability, damages, and applicable insurance policy provisions.Legal Compliance: Adhering to legal and regulatory requirements governing bodily injury claims, including timely reporting, fair claims handling practices, and compliance with privacy laws.Team Leadership: Providing guidance and mentorship to junior claims representatives, sharing knowledge and best practices, and assisting with complex or high-value claims.Risk Management: Identifying patterns or trends in bodily injury claims, analyzing data to assess risk exposure, and collaborating with underwriters to develop strategies for mitigating losses.Customer Service: Ensuring a high level of customer service throughout the claims process, addressing claimants' concerns promptly and professionally.Continuous Learning: Staying informed about developments in medical treatments, legal precedents, and industry trends related to bodily injury claims, and incorporating this knowledge into your work.

• 

  William Paterson University Of New Jersey

  Communication And Media Studies