Brian Winiesdorffer Email & Phone Number

Chandler, AZ, US

Phoenix, Arizona, United States

Lead a team of Managed Account Coordinators in two locations includes travel between locationsDevelop and implement operational processes in support of global accounts managed servicesOn-board new managed global accountsAssist with the deployment coordination of hardware/software solutions for high profile global accountsTrack, document, and report on.

Phoenix, Arizona, United States

Provided technical assistance in support of sales processesDeveloped technical Statements of Service / Statements of Work in an addendum to Master Service AgreementsOn-boarded new managed global accountsDeveloped and implemented operational processes in support of managed services

Chandler, AZ

Responsible for all aspects of operation within a fast paced high volume environment. Provided leadership and collaboration with a management team that included logistics management, inventory management, order administration/fulfillment management, and systems engineering. Experienced in both operating and consulting roles.Demonstrated skill in process.

Phoenix, Arizona Area

Built rapport and worked directly with business owners and facility management to help reduce energy costs. Performed facility surveys and data analysis to develop cost saving proposals. Presented executive summary proposals to key decision makers with the focus on customer service, total energy savings, and ROI.

Chandler, AZ

Opened new office in Minnesota; relocated BMG shipping/order fulfillment operations to custom designed 38,000 sf facility. Liquidated $752K in assets. Renegotiated vendor contracts, saved $247K annually. Oversaw IT hardware purchases. Replaced analog phone system with VoIP. Designed rooms to utilize rich media conferencing; slashed travel costs while.

Chandler, AZ

Negotiated replacement of copper T1’s with fiber optic cable, increased bandwidth from 6Mb to 50 Mb with no increase in operating costs.Rebuilt Engineering team which then stabilized online application improving customer experience. Improved customer service through implementation of external help desk system. Negotiated terms for new co-locations hosting.

Chandler, AZ

Rebuilt IT team; mentored and developed staff transitioning into new roles. Replaced disparate systems with Dell and Cisco hardware. Stabilized mission critical enterprise applications. Initiated backup processes to ensure recovery of lost data. Rolled out internal help desk application to Enterprise. Initiated VPN to support remote access of Enterprise.

Chandler, AZ

Provided managerial oversight to support growth of niche industry company from 40 employees to over 400 employees. Developed and utilized performance (KPI) metrics programs, promotions, and succession planning to build motivated cross-trained teams capable of meeting organizational objectives. Relocated several key departments out of state with zero.

Chandler, AZ

Promoted in recognition of reducing operating costs and labor, increasing customer service, improving ‘send times’ and demonstrated commitment to continuous improvement. Reduced Purchasing Department inventory by $1M and increased margin 25% within 24 months. Supported staff in expanded responsibilities and developed teams to ensure sustained momentum..