Brian Woods Email & Phone Number

- Consult with clients on current workflows and configuration, system changes and enhancements and ongoing system maintenance.- Complete client-specific design, configuration and troubleshooting within appropriate tools.- Leverage internal and external resources to deliver problem identification and resolution.- Identify, resolve and report solution status, risks and issues to client and project leadership.- Cultivate client relationships to achieve business objectives.

Greater Denver Area

- Creating and testing workflows for new tools, client on-boarding, or other changes to Rally Support functions- Facilitating training of those workflows and process updates to employees/new hires including virtual training during Covid- Verifying technical issues and working with stakeholders and developers to prioritize and resolve issues- Gathering and providing project communication to key stakeholders for large-scale support projects- Providing requirements and feedback on new Rally products/tools to better serve the support team

Greater Denver Area

- Collaborated with management to assess current needs, trends and deficiencies in order to develop targeted training programs.- Helmed over 20 classes, activities and workshops each year both in person and in a virtual setting.- Experience in Google Suite and Salesforce and Jira- Created, Organized and edited training manuals, multimedia visual aids and other educational materials. Including curriculum for SaaS- Supported onboarding of new employees by hosting orientation sessions.

Kansas City, Missouri Area

- Provide constant social media management for 45+ small businesses- Engage with audience on clients’ various social media platforms- Daily content creation for all major platforms- Create various branding strategies for clients- Design and manage digital coupons and landing pages for local online directories- Manage Facebook advertising campaigns- Provide analytics and reporting

Kansas City, Missouri Area

- Maintained multiple campaign calendars across various levels of maturity- Planned and executed multiple digital and traditional ad campaigns for various clients- Worked with various agency departments daily to provide daily and weekly campaignupdates/reports- Daily contact for 10+ clients

Kansas City, Missouri Area

• Assist in planning, creating and executing marketing strategiesacross multiple platforms• In charge of keeping both marketing calendars running on timeand under budget• Develop and assist in executing multiple social media plans fora variety of clients• Plan and execute email-marketing plans: including content creation,proofing and email launch• Analyze and develop client SEO and web page analytics• Content creation for client emails, web pages, direct mail, newslettereditorial and special promotions• Assist in running the firms social media accounts

My responsibilites include updating the website and social media accounts for the Pittsburg State Campus Activities Office. They also include using my creativity to help create campus events and special programs to promote leadership and student involvement on campus.

Overland Park, Ks

I assisted with agency-client management and contributed ideas for new kids and family strategic programs. I also created and maintained a Q4 social media plan as well as creating and presenting a year long strategic media plan for the C3 executive board.