- Current Serving as vCIO for large health care enterprise - Migrating health centers to Epic electronic medical records system. - Overseeing centralization of resources and updating of business processes. - Implementing security and privacy (HIPAA and PCI) practices for compliance and accreditation.- Fractional CIO/CTO services -technology plans, cloud migration strategies, hands-on implementation project management. - Design and implement digital transformation programs fostering enablement and adoption of enterprise systems such as MS 365/Teams. - Advise companies (Cloud Governance, E-commerce, Future Internet) on business and technology planning.

IT Planning, SaaS Operations, Customer Success, Digital TransformationLong-Term Engagements include:CIO, Project Director, Customer success leadConnectivity Innovations, Newton, MA - dba Ambientconnectivity.com- Design, and Implement SaaS/cloud building system’s modernization app.- Utilize ‘smart building’ to reduce owner’s opex, improve tenant experience.CTO, Governeer - Cloud/FinOps Startup, Brookline, MA- Architect SaaS-based solution for Cloud visibility and cost control.CTO, Upsource Mobile Services, Brookline, MA- Managed back office, billing systems and customer operations for a Mobile Virtual Network Enabler (MVNe) -Developed real-time data fleet management and mobile telemetry system for an electric utility vehicle manufacturer (EVTaaS.com)

- Led AWS and Azure cloud transformation, desktop modernization and Office 365 deployment. Improved network availability and instituted operational metrics.- Managed state-wide enterprise infrastructure including: hosting, networking, databases, storage and messaging/unified communications. - Led a team of 7 direct reports consisting of Directors and Senior Directors that oversaw a total of 100+ employees and contractors.

- Working with teams of internal and external technology resources, and architects, designed cloud strategy, fiber optic network, and data-center buildout for a multi-state university.- Facilitated strategic planning processes for education and business clients. - Oversaw new technology implementations by managing various projects to be on time and on budget.

- Co-authored a research paper that provided thought leadership and inspiration for the creation of a city-wide broadband and wireless network for the City of Boston—Wicked Wifi. - Advocate for broadband reform, and digital equity

- Lowered operating costs by moving 2.5 million transactions, and $100M+ in annual revenue online.- Reduced patrons’ wait time for ticket purchases by 87% through web and kiosk integration. - Enabled increased sales via targeted offers, sell-down, and customer loyalty programs via kiosk systems.- Recruited, trained, and managed a team of 60+ employees while fostering overall customer satisfaction. - Instituted a private, proactive CRM system and associated processes based on the interests of members and donors. Increased repeat visits and member retention.- Pioneered big data analysis tools to learn from patrons’ habits and activities, promoting process improvement.- Developed an online learning system focused on K-12 engineering curriculum adding educational value.- Led the team in utilizing controls, processes, and evidence to meet regulatory standards, protect customer privacy, and achieve PCI compliance.

- Managed all aspects of Information Systems for MBA program at Harvard Business School including admissions, registration and fundraising.- Developed specialized faculty applications, and student facing software systems.- Provided support for faculty, administration and student computers.

- Managed voice and data (LAN/WAN) network services for 14,000 students, faculty, and staff