• Provided direct client support via phone and email.• Developed and documented protocol for specific actuarial tasks for use by fellow employees to improve accuracy, efficiency, and consistency.• Provided guidance and training to office staff and entry level actuary, as needed.• Built and maintain monthly ad hoc experience reports using Microsoft Excel and Access.• Modified existing Excel based asset share models for sensitivity testing and pricing.• Created Excel macros to expedite repetitive processes related to reserve reporting.• Set up plans for client active life reserves in MG Triton and reconciled reserves.• Validated reserve factors for life and accident and health products using first principles.• Updated quarterly reserve workpapers and perform on-benefit reserve calculations.• Prepared actuarial memoranda for rate increases and new accident and health product filings.• Developed industry factor tables using NAIC/SIC codes to be used in actuarial memoranda.• Assisted in responses to state objections for accident and health products including making modifications to filed actuarial memoranda and preparing new exhibits.

• Benchmarked surgery center metrics for AAAHC accreditation.• Digitized medical record database.• Collated and report patient satisfaction data.• Revised patient satisfaction surveys.

• Managed over 300 press relationships, including executives from Sony, Microsoft, and Nintendo.• Organized website contests and scheduled press events.• Created and managed the “VGChartz E3 Party” in downtown Los Angeles. This was the company’sannual invitation-only promotional event attended by more than 300 top video game professionals.• Scheduled private appointments with video game companies for 15 staff members who attended tradeshows around the nation.

• Ran subjects through an experiment which analyzed financial decisions of forest fires and prescribedburns.• Helped subjects fill out demographic surveys and understand common instructions.