Briar Howard Email & Phone Number

London Area, United Kingdom

London, England, United Kingdom

• As a Senior Client Services Executive at Signature Recruitment, I was responsible for managing client accounts and delivering exceptional service to ensure client satisfaction. I worked closely with clients to.
• Managed a portfolio of 150+ client accounts, ensuring their needs were met and expectations exceeded.
• Developed and maintained strong relationships with clients, leading to increased client retention and satisfaction, as well as growth in temporary candidates and permanent revenue.
• Collaborated with internal teams to deliver high-quality services and resolve issues effectively and efficiently.
• Identified opportunities for account growth and expansion, resulting in increased revenue and business opportunities.
• Championed best practice of business and operational processes

London, England, United Kingdom

London, England, United Kingdom

The focus of my role as the Academy Manager at Elephant was to grow, develop and deliver an online art class platform. Upon taking the position, I fully reviewed the Academy structure, proposing and implementing a new format with the fundamental goal of increasing the customer and revenue base.As a start up, I oversaw many functions of the business.

Auckland, New Zealand

Celebration Box is an e-commerce gift box company delivering directly to the customer. Our goal was to provide a premium product with a point of difference and be the most recognised gift boxing company in New Zealand. With a strategic marketing launch plan in place the start-up was an overnight success, amassing 20,000 Instagram followers within the 24.

Auckland, New Zealand

• Our Little Kitchen Co began as a home-based online cake store specialising in unique birthday and wedding cakes. Initially conceived as a small side venture, it rapidly grew into a full-time self-employment opportunity.
• Amassing 12,000 Instagram followers within the first year of business operations
• Generating yearly revenue exceeding in $100,000
• Successfully selling the company after 40 months of continuous growth, which still operates today.

Auckland, New Zealand

• I started at M.A.C cosmetics in a retail store based in the airport working shift work in order to gain retail experience. In recognition of my performance I was moved to local market and shortly after I made PRO.
• Customer service skills for day to day customers along with corporate clients.
• In store sales skills focusing on KPIs, customer experience and satisfaction.
• Organisation of instore events from 30-80 people as well as on the day coordination of these events.
• Weekly report writing on product and sales, customer trends, staff and KPIs.
• Advanced makeup application for all ethnicities and ages.

Diploma Of Education, Make-Up Artist/Specialist, Distinction

High School/Secondary Diplomas And Certificates