I grew up in LA and am a trained classical dancer. While pursuing a career in dance, I fell into event production. I've worked with high-profile events and clients in tech, hospitality, and nightlife worldwide. From there, I used my relationships and reputation with clients like Google, Nike, and Xbox to pivot into account management.__________Account management and client success are very much like dancing. Successful partnerships are like a well-choreographed dance. There are several essential steps to this dance — from attracting new customers, to retaining them, to renewing them — and perfecting those steps is no small feat.Select wins include:- Recognized as top account manager.- 93% customer satisfaction attained by understanding customer use cases, providing recommendations, and mitigating paths when clients face obstacles; 97% of clients received funding. - 4X client ROI unlocked by supporting the onboarding of ~40 clients per month, focusing on each client's needs and providing a bespoke service; identify, deliver, and communicate ROI for clients throughout the customer lifecycle.__________Fun fact: I lived in London for a few years, which I absolutely fell in love with. I currently reside in LA with my two Pomeranians, Midnight & Winter.I am very passionate about health and wellness — I practice yoga and Pilates about six days a week. I love going on long walks/hikes with my dogs, and I am also very passionate about traveling and experiencing different cultures. I am a good baker and my favorite way to wind down every night is with a good book.