My professional goal has always been to innovate the sectors I work in by introducing new approaches, business ideas and technologiesWe live in the age of services: the after-sales development is one of the most relevant strategic growth opportunities of our time.We live in the age of digital technology: the techniques we use to communicate and manage our work are evolving at an extraordinary speed, giving us completely new possibilities.❗️However, many companies struggle to realize the potential of their after-sales services and integrate latest technologies into their processes❗️At MILS, we combine 30 years of customer service experience with state-of-the-art digital technology knowledge to support this critical transition. We provide Software, Services and Expertise to support after-sales and customer service activities: from organisation of support, service and sales network management, to knowledge transfer and customer interaction. A few examples:📱 we have solutions to digitise the organisation, management and reporting of service operations 📐 we realise customised digital solutions, both desktop and App📖 we take care of the editing, physical and digital, and translation of technical documentation for a wide range of sectors🆘 we design, implement and manage customer Help Desks, as well as provide their operational tools📢 we manage and monitor recall campaignsAnd not only that: with MILS, we are at your side to evolve your business!