•        Previously Known as NRG•        Manage complex calendar for VP of Regional Plant Operations including but not limited to travel arrangements, meeting notifications and expense reports as well as daily support for Generating Station management team and their respective staff  members•        Maintain onsite security systems, grant access to secure areas upon request, and distribute temporary and permanent badges to employees and contractors•        Track and renew all NYC employee licenses•        Supervise Office Coordinator to ensure completion of employee time entry, supply orders, sick/vacation tracking, and housekeeping•        Help the station Maintenance Outage Planner by scheduling work for the Maintenance, Instrumentation, and Results teams •        Assist the Budget Analyst and Procurement team with receiving, reviewing, and reconciling invoices for contract work and parts order•        Support NERC Compliance by running monthly reports, tracking annual achievements, filing appropriate paperwork, and compiling evidence for task completion; maintain NERC compliance SharePoint drive•        Schedule site wide monthly trainings for generating station staff, ensuring that all certifications are up to date and trainings completed by monthly deadline as per OSHA and NRG requirement•        Develop relationships and volunteer time with several local non-profit organizations including the Staten Island Greenbelt Conservancy, Staten Island Children’s Museum, and the Staten Island Green Technology Club in accordance with PositiveNRG values•        Daily activities include meeting planning, employee recognition, facilities management, safety compliance and onsite HR representation

• Work directly with the Social Media team to identify and resolve customer issues; Utilize Facebook Insights and Google Analytics to compile relevant data• Respond directly to Social Media customers in a timely manner; moderate and report on daily posts and feedback• Engage and assist customers while trouble shooting and resolving product and order issues to deliver a complete luxury experience across the US, Asia, Canada and Europe • Analyze, receive, process and execute repairs of customers product including but not limited to handbags, small leather goods, and shoes• Maintain a working knowledge of seasonal garments, up to date trends, upcoming events and promotions, and media coverage throughout a rotating 12 season launch calendar

• Coordinate, interview, schedule, and train the front desk team for the New Brunswick center• Document and submit monthly payroll • Assist General Manager and department leaders with daily tasks including organizing, coordinating interviews and follow up phone calls • Organize monthly supply orders for several departments• Input and update confidential data into computer system utilizing discretion with sensitive information• Fielding and referring high volume, multi line telephone inquiries in both Spanish and English; properly document voice messages• Greet visitors of the facility and direct inquiries to the proper personnel

• Responsible for checking-in guest as they arrive for their scheduled appointments and performed monetary transactions for all services• Successfully organized appointments for 10+ service providers and their clientele• Documented and submitted monthly payroll; scheduled front desk staff• Provided detailed knowledge of spa packages, treatments, discounts, services, promotions and features of facilities • Assisted in organizing spa events and drafted documents for the owner, manager and spa coordinators correspondence • Facilitating new and lasting relationships for our guests

Oversaw the pre-game and daily operations of the Skybox Suites including staffing and coordinating events; oversaw event execution including buffet appearance, bar standards and guest satisfaction.Held game day team meetings to review daily responsibilities, adjust aesthetics and  make changes to daily tasksTracked and performed all monetary transactions in the Suite levelSupervised catered events including ESPN radio broadcast, Red Bull New York press conferences and breakfast with several MLS and international soccer clubs Completed monthly payroll and schedules for a team of 50 employees