Brice Chéneau Email & Phone Number

Ville De Paris, Île-De-France, France

• Established solid relationships with stakeholders in EMEA, US & Asia• Led transformation projects and conducted trainings to accelerate adoption (new CRM tools, training application, uniform standards)• Co-animated worldwide seminars where key priorities are shared• Implemented Mystery Shopping and action plans with Regional Managers, resulting in a 15 points increase in customer satisfaction• Launched ambitious incentive program to maximize sales revenue• Supported Retail development strategy (10 openings in 2023)• Contributed to Brick & Mortar growth, from 72M€ to 86M€ in 2023

Région De Paris, France

• Worked directly with the founders and executed an efficient Retail strategy (including business development with 2 new doors)• Led and motivated a team of 50 people resulting in a 17% increase in sales revenue (mostly driven by ATV and UPT)• Implemented a high performance, team-oriented culture (weekly meetings, dashboards, KPIs analysis, CRM & data collection)• Managed HR Budget with cost-cutting measures during pandemic

South & North America

• Encountered diverse cultures• Explored Brazil, Uruguay, Argentina, Bolivia, Colombia, and the United States• Gained valuable personal insights and experiences

Région De Bruxelles-Capitale, Belgique

• Managed teams of 5 to 10 people resulting in a 20% increase in sales revenue• Provided mentoring and feedbacks to associates every month• Introduced upselling & add-on sales techniques, CRM targeted campaigns, inventory management processes (shrinkage rate < 1%)

Ville De Paris, Île-De-France, France

• Built weekly and monthly reports, launched action plans to increase sales performance and efficiency• Provided operational and strategic support to the network (25 stores including key openings – Montaigne, Mount Street, ...)• Rolled out new retail processes to reach Retail excellence

Ville De Paris, Île-De-France, France

• Prepared Retail budgets for 2012-2013• Provided daily reporting• Forecasted activities• Participated in the development of mailings and internet offers• Collaborated with the operational marketing team on customer segmentation plans implementation and monitoring

Master'S Degree, Master 2 International Business & Management

Bachelor'S Degree, Financial Management Services

Dut Gea, Business & Administration Degree

Baccalaureate With High Honours, Economic & Social Sciences