Sharpen is a cloud native contact center platform that enables customer experience teams to establish a better relationship with their customers. This global platform eliminates costly on premises hardware, increases agent efficiency and makes customers happier through frictionless interactions. Sharpen is committed to building a global community of companies who believe that a happy customer is a loyal brand advocate waiting to happen.

• Built chat application using Node.js and WebSockets• Coded single page movie website utilizing the OMDB API• Programmed full page HTML and CSS calculator in vanilla javascript• Developed mock e-commerce web application with account creation and login capability using Ruby, Sinatra, and Active Record• Constructed blogging template with administrative access for CRUD operations using Ruby on Rails.

• Implemented frontend components of web applications using HTML, CSS, and Javascript• Worked on wireframing and designing layouts and style guides for the web

• Designed invitation, stationery, event program, and signage for the Asian American Federation, Spirit of Asian America Gala 2014

• Designed logos, posters, and websites for student-run design studio• Managed team of five designers and two accounts

• Designed both print and digital media, ranging from postcards, magazine advertisements, and scaffold displays to Facebook, Twitter, and web banner advertisements• Gained experience in preparing files for output and production

• Designed a logo for The Microbial EcoPhysiology and EcoEngineering Laboratory, run by microbiologist Dr. Gavin Collins

• Designed a logo for the National Geography Awareness Week of Ireland (November 11-17th, 2012)