Client Service Coordinator
Current• Simultaneously led both large- and small-scale projects working with contractors and clients to execute unique project goals• Manage daily requirements of installation projects including comprehensive reporting for national project rollouts for Fortune 500 companies• Work in tandem with client to ascertain scope and develop project materials, startup training, reporting from concept to completion• Manage communication across departments to present an organized project overview and guidelines and review and resolve program challenges and monitor performance of each program including freight delivery, ongoing instruction, and troubleshooting• Developed, filmed, and edited training videos to distribute to onsite staff to supplement training manual instructions and highlight key points• Designed presentations and graphics to fit within company identity and deliver a clear message to current and prospective clients