"Miscommunication is the greatest source of conflict and misery on our planet. Miscommunication with others and within ourselves." My passion is effective communication and bringing out the best in people! By combining my understanding of psychology, clinical hypnosis, and Neuro-Linguistic Programming with my many years of experience in training persuasion, customer engagement, and leadership, I have created ethical persuasion and customer engagement models that consistently deliver outstanding results. My unique expertise is derived from a deep understanding of subconscious thought processes and how they affect human interaction.My career highlights include:* Trainer and seminar leader in the field of persuasive communication. Trained over 6,000 individuals throughout the U.S. and Canada in the art and science of persuasive communication.* Highly successful project work with several Fortune 500 companies and entrepreneurs.* Nicor National: Total design and delivery of high-converting 'Pace, Lead, and Close!' sales training, key to Nicor National achieving $126+ million in annual revenue .* Nicor National: Total design and delivery of 'Benchmark Customer Service Training'--critical to Nicor National earning J.D. Power & Associate's 'Award for Providing an Outstanding Customer Service Experience' 5 years in a row--an achievement matched by only 3 other companies in the industry.* Director since 2001 of Bridges Hypnosis Center, a highly successful hypnotherapy clinic, first established in Illinois and now relocated to North County, San Diego.* I am considered a widely-recognized expert in persuasive communication and have been featured in articles, media interviews, as well as a keynote speaker at universities, private clubs, and government organizations.Specialties: #Communication, #LeadershipTraining, #SalesTraining, #PersuasionTraining, #CustomerServiceTraining, #Coaching, #TimeManagement, #LeadershipCommunication, #TeamMotivation, #BusinessEthics
Listed skills include Coaching, Persuasion, Customer Service, Training Skills, and 46 others.
