Bridget Baker Email & Phone Number

Albany, New York, United States

• Provide programmatic support to the grant-funded healthcare quality improvement program, the Eastern US Quality Improvement Collaborative (EQIC), to ensure program deliverables are completed on time and within budget.• Manage various projects that fulfill our grant responsibilities, and report on their progress to management.• Identify and implement modifications to streamline processes, maximize efficiency, and ensure team success.• Collaborate with various workgroups to address issues, share ideas and report on project statuses, all to ensure program synergy.• Develop and maintain internal tracking mechanisms, program materials, spreadsheets, graphs and documents, among other items.• Maintain strong working relationships with various internal and external stakeholders, including member hospitals and associations.• Provide additional administrative support for EQIC staff, including scheduling meetings, software assistance, outreach, proofreading and editing, among other tasks.• Review, prepare and submit program invoices for processing, and keep track of program expenses.

Syracuse, New York Area

• Assisted with the intake, referral, and counseling of incoming clients seeking mental health and/or substance abuse treatment.• Utilized crisis intervention techniques to assist clients in crisis, both in-person and via the telephone.• Provided case management and respite services for clients in crisis.

Syracuse, New York, United States

• Initiated a pilot program to educate seniors on how to safely use different forms of technology, in an effort to help prevent or reduce social isolation during the pandemic.• Developed a curriculum manual for oncoming staff to offer guidance on teaching digital literacy to seniors. • Developed marketing materials for InterFaith Works’ coalition, “The Greater Syracuse Aging Services Coalition”. • Completed data entry, recorded meeting minutes, and conducted grant research.

Syracuse, New York Area

• Planned and executed activities for youth with emotional and behavioral challenges that incorporated the skills they needed to live successfully in their homes and communities. • Aided in creating accessible and lasting community connections for each child and their family. • Developed service plans with each child and their family, and evaluated progress on their goals regularly.

Dewitt, New York

• Assisted in the coordinating and management of the store's Front End department and its employees.• Developed new and more efficient ways to attend to customers’ and employees' needs.

Onondaga Community College, Syracuse, Ny

• Served as a National Service member committed to one year of service to build capacity of the Student Engagement and Learning Support Department at Onondaga Community College. • Initiated a service model at Onondaga Community College to link economically disadvantaged students with wrap- around services that enabled them to overcome non-academic barriers to college enrollment and completion. • Designed and distributed promotional materials for the wrap-around services at various campus events. • Conducted outreach to potential partner organizations, and organized and lead quarterly meetings with them. • Planned food drives in order to acquire both in-kind and monetary donations for the on-campus food pantry. • Provided case management and support to 3-5 students who were at risk academically. • Facilitated student dialogues on race for 25+ students to promote diversity and inclusion on campus.

Syracuse, New York Area

• Conducted intake interviews with potential clients experiencing a violation of their civil rights.• Assisted with data entry for a project entitled “Police Report Card”, which tracks policing strategies across New York.

Manlius, Ny

• Collaborated with lead teachers to plan and carry out fun and educational lesson plans for classes of 7-10 children.

Binghamton, Ny

• Extended guidance and support to 20+ at risk children and teens. • Tutored the children and led them in various physical wellness activities to promote healthy lifestyles.

Master'S Degree, Public Administration

Bachelor’S Degree, Human Development And Family Studies, Minor In Spanish, Cum Laude

Activities and Societies: Study Abroad: Service Learning and Language Immersion in Cusco, Perú, Summer 2014

Associate’S Degree, Liberal Arts And Sciences/Liberal Studies, Cum Laude

Activities and Societies: Honors: Phi Theta Kappa Honor Society, National Society of Leadership and Success