Team Lead | Windows Workstations
CurrentTeam Lead within the Digitial Workplace Technologies department. 🔑 Key Responsibilities:• Holistic Implementation: Orchestrating the deployment of workplace technology initiatives that are integral to our organizational vision.• Technology Currency: Keeping our technology suite modern, streamlined, and effective.• Problem Management: Tackling end-user technology challenges with proactive solutions.• Empowering Support Teams: Arming our Service Desk and Field Operations teams with the essentials for effective support.• Digital Literacy Advocacy: Promoting digital fluency within our workforce through intuitive education and communication campaigns.• Vendor Relationships: Nurturing vendor alliances that bolster our compute infrastructure.🚀 Technology Focus:• Nexthink: Delivering superior digital experiences with Nexthink insights.• Imaging/Provisioning: Refining imaging and provisioning for efficiency.• MECM and Intune: PC system management.• Windows OS Management: Guaranteeing top-tier performance and security.• Company Portal and Application Packaging Standards: Streamlining software delivery.• Vulnerability Management: Fortifying our defenses against cyber threats.• Browser Management: Optimizing browser use for safety and productivity.• Personal Computer Hardware: Overseeing a diverse array of hardware (~40k devices consisting of desktops, workstations, laptops, tablet PCs, and rugged devices).