Bridget Cameron Email & Phone Number

Christchurch, Canterbury, New Zealand

My love for all animals big and small triggered my curiosity as to how I could help at the SPCA.I am helping at reception through filing, stacking shelves, helping with customers and giving general support where it's needed. I look forward to my weekly visit to spend time with the amazing team, hear about successful adoptions since my last visit.

Christchurch, Canterbury, New Zealand

A Franchisee Success Manager plays a pivotal role in supporting and empowering franchisees by providing personalised guidance, valuable resources, and ongoing mentorship to help them thrive in their entrepreneurial journey and achieve long-term success.

Christchurch, Canterbury, New Zealand

Christchurch, Canterbury, New Zealand

Having completed my graduate diploma in Human resources, now looking for full time work.

Christchurch, Canterbury, New Zealand

Christchurch

◊ Direct all Branch operations including customer service, human resources and administration.◊ Assess local market conditions and identify current and prospective sales opportunities.◊ Effectively manage team and ensure personnel achieve performance targets by providing them with training, coaching and motivation.◊ Identify areas for improvement and propose corrective actions that leverage growth opportunities.◊ Maintain a thorough and comprehensive… Show more ◊ Direct all Branch operations including customer service, human resources and administration.◊ Assess local market conditions and identify current and prospective sales opportunities.◊ Effectively manage team and ensure personnel achieve performance targets by providing them with training, coaching and motivation.◊ Identify areas for improvement and propose corrective actions that leverage growth opportunities.◊ Maintain a thorough and comprehensive understanding of all products and services and a sufficient understanding of all bank services to make effective referrals.◊ Stay abreast of competing markets and provided reports on market movement and penetration.◊ Handle/follow up on customer grievances and research items as per bank policy.◊ Adhere to high ethical standards and comply with all regulations/applicable laws.Major Achievements:◊ Successfully led, managed and delivered a Money Management Program in the local community as well as organised Home Lending Seminars to connect with and help customers achieve goals.◊ Established strong relationships with stakeholders through open conversations and critical thinking.◊ As a Senior Digital Ambassador for Canterbury, interacted effectively with staff and customers regarding all things related to digital, to drive engagement.◊ Addressed all issues promptly and ensured best customer outcomes through the delivery of exceptional customer service and regular employee observations, coaching and feedback.◊ Restructured staff following comprehensive processes and being the voice of the business.◊ Networked to improve the presence and reputation of the branch and the bank.◊ Ensured best employees were recruited for the business and shared knowledge with colleagues and other branches on effective practices, competitive intelligence, business opportunities and needs. Show less

Canterbury

Key Responsibilities:◊ Promptly respond to customer queries and maintain a polite, helpful and professional manner.◊ Immediately escalate serious complaints or issues and liaise with colleagues or managers to find the best solutions to customer issues.◊ Identify and escalate common problems to management, along with possible suggestions for improvement wherever possible.◊ Obtain and share customer feedback with colleagues and other departments so that products… Show more Key Responsibilities:◊ Promptly respond to customer queries and maintain a polite, helpful and professional manner.◊ Immediately escalate serious complaints or issues and liaise with colleagues or managers to find the best solutions to customer issues.◊ Identify and escalate common problems to management, along with possible suggestions for improvement wherever possible.◊ Obtain and share customer feedback with colleagues and other departments so that products and services can be improved.Major Achievements:◊ Facilitated quality customer service and was integral to generating repeat and referral business by providing a prompt response in addressing customer needs and resolving any issues.◊ Contributed extensively towards maximising revenue by proactively building and managing key customer relationships, further demonstrating strong communication and problem-solving abilities.◊ Conducted daily AML checks to ensure adherence to standards and compliance requirements. Show less

Northlands Mall Christchurch

Key Responsibilities:◊ Appropriately map and provide relevant and suitable financial products and services to meet the existing and prospective needs of customers.◊ Explore and develop long-term banking relationships with customers.◊ Positively contribute and build the Branch's teamwork and team-spirit.◊ Support Branch operations including, but not limited to, coordinating and liaising with other internal departments of the bank.◊ Maintain regular call… Show more Key Responsibilities:◊ Appropriately map and provide relevant and suitable financial products and services to meet the existing and prospective needs of customers.◊ Explore and develop long-term banking relationships with customers.◊ Positively contribute and build the Branch's teamwork and team-spirit.◊ Support Branch operations including, but not limited to, coordinating and liaising with other internal departments of the bank.◊ Maintain regular call cycles with customers to retain their high-value business. Major Achievements:◊ Successfully managed a portfolio of 250 customers and established the brand through high customer engagement and networking.◊ Provided complex lending solutions for small businesses and self-employed customers.◊ Ensured all work was completed to a high standard and complied with the Bank’s requirements. Show less

Riccarton Branch Christchurch

Major Achievements:◊ Recipient of the South Island Personal Bankers (Lenders) Mastering Success Award 5 times for being ranked in the top five quarterly (2007, 2008, and 2009).◊ Utilised a sound, in-depth knowledge across all banking products to recommend and process home loans, credit cards, personal loans and insurances that met the specific needs of the customer.◊ Built a solid client base through delivery of exceptional service and responding to… Show more Major Achievements:◊ Recipient of the South Island Personal Bankers (Lenders) Mastering Success Award 5 times for being ranked in the top five quarterly (2007, 2008, and 2009).◊ Utilised a sound, in-depth knowledge across all banking products to recommend and process home loans, credit cards, personal loans and insurances that met the specific needs of the customer.◊ Built a solid client base through delivery of exceptional service and responding to feedback.◊ Introduced a Money Program to year 12 and 13 secondary schools students. Show less

Riccarton Branch, Christchurch

Riccarton Branch Christchurch

Assisting customers on the frontline with their enquiries.Delivering the best customer service experience to build the brand

Diploma, Occupational Safety And Health Technology/Technician

N

Education record