Bridget Hernandez Email & Phone Number

Seattle, Washington, United States

Championed client satisfaction, culminating in a promotion to Level 3 due to the marked improvement in client satisfaction, contrasting previous unsatisfactory experiences.Orchestrated a variety of events, including monthly internal mentoring workshops for new employees, weekly team meetings to enhance team morale (internally & for clients), and.

Greater Seattle Area

Drove project progression, overcoming obstacles, tracking action items, and fostering collaboration with clients to formulate innovative solutions.Pioneered a streamlined approach to enhance collaboration on a training project, coordinating weekly cross-functional meetings, defining RACSI roles, and implementing an efficient tracker to monitor progress and.

Greater Seattle Area

Contracted with Microsoft's Consulting Services team to to project manage, build content, and organize efforts to launch a new sales methodology and update key materials. Support included but was not limited to,EA level calendar management for the team director, including scheduling, team meeting management, and ownership of team moral activitiesOwned the.

Greater Seattle Area

Provided 1-on-1 program mangagement support for Microsoft Sr. Director for a global partner development program, including but not limited to:Communicated with the field and owned the relationships with a Regional Champ community, across all 14 of Microsoft's global areasHosted monthly team calls and quarterly 1:1 calls with the Champ community to share.

Greater Seattle Area

Ideating, sourcing, building client facing presentations, and quoting products based on client needs and expectationsEntering and maintaining accurate CRM dataWorking with assigned account managers in driving BDA values and meeting customer needs.Initiating and maintaining vendor and client relationships through detailed communicationsUsing negotiation.

Responsible for publicly communicating the mission and programs to large audiencesOrganizing, creating marketing materials and securing donations for annual fundraisers. Coordinating volunteers at special events, including a corporate event, which generated $6,000 in 4 weeks.Maintaining interns; recruiting, selecting, dismissal and training. Supervising up.

Houston, Texas Area

Responsible for direct and daily contact with customers. Managed customer and vendor relationships. Worked with outside account managers to increase customer penetration and cultivate sales opportunities. Recommended AWC’s core products and offered alternative solutions to meet customers’ needs. Responded to customers’ request for quotes and processed.

A highly competitive and structured academic opportunity allowing students to apply academic skills and knowledge in the workplace. Duties included customer reception during the 86th Annual Maritime Dinner and the Captain's Cup golf tournament; researched and compiled comparative statistics on container volume, commodity performance, and cargo tonnage.

Houston Area, Texas

Primary project area assignment in accounting and finance for company expense reporting covering multiple locations and included data entry, account validation, processing, and archiving. Internship program provided training in social competencies for business, effective meeting, public speaking, and professional presentations.