Bridget Malone Email & Phone Number

Denver, Co, Us

Denver, Colorado, Us

Active Member of Colorado Restaurant Association- Presented Uber Eats to CRA & CRF members at the Annual Broadmoor conference 2023

Little Boxes Real Estate is a privately held company in Northern California.

San Francisco, California, Us

Eats SMB Sales Manager, Colorado & New Mexico (April 2023 - Present)- 7 Account Executives- Lead the Colorado team to see the highest level of market share growth in 2023, compared to all other major markets within the US- Travel for work 30% of the timeInterim, Eats SMB Sales Manager, Arizona & Nevada (July 2023 - October 2023) & (April 2024 - October 2024) 11 collective months- Managing two teams, 9 Account Executives between Colorado & Arizona- Managing growth of 4 states; Colorado, New Mexico, Arizona & Nevada- Travel for Work 50%+

-Responsible for handling all the daily revenue and sales transitions-Responsible for managing taxes, budgets, filing and contracts for business-Contact and follow up with various clients for bids through phone, text or email-Handle day to day clients and provide exceptional customer service-Specialize in beer can glass designs that aren't elsewhere on the market-Manage relationships with Graphic Designers to produce high-quality designs & innovation

San Francisco, California, Us

Forging and presenting a business case that resolved an ongoing Sales Development Representative (SDR) issue, I gained approval from the CRO and VP of Sales to build a new team from the ground up. Developing skillsets and nurturing an additional high-performance team of 8 Account Executives, I provide ongoing training and mentoring, that enables continuous improvement, promotes career development, and minimizes churn rate. Proposing changes to workflows, sales scripts, and training programs, I gained leadership approval, piloted the program, and realized positive change. Providing weekly reports to management and advocating for product improvements, I identified opportunities to streamline a client's progression through the sales funnel, automating outreach plus designing self-serve content. Updating sales scripts for team use, I created a tool to monitor feedback from partners and held weekly one-to-ones with Account Executives to appraise call quality, set goals, and discuss career pathways. I exceeded contributor goals by over 110%, increased client retention by 30% with the introduction of automated emails and text campaigns and built out my own SDR team from scratch.-Managed 6-8 Account Executives while exceeding individual contributor goals by ~110%-Set expectations with agents and clients spread across 19 metro areas, within 9 states-ERG, DIVerse Head of Outreach, expanding education on neuro-diversity in the workplace-Lead the initiative to further agent and client experiences by tracking feedback and providing actionable results that drive conversion down funnel-Built and improved daily workflows to increase efficiency; created agent tracking feedback, expectations, and meet with market leaders regularly.-Collaborated cross functionally to increase the client experience as they move between internal pipelines

San Francisco, California, Us

Collaborating cross-functionally to create exceptional an customer experience, I augmented communications across functions, that strengthened cohesion, optimized operational efficiency, and improved customer satisfaction. Leveraging HubSpot to create automated sales processes I also utilized JustCall, Gong and Slack. I positively impacted many lives by matching 350 homes to clients, supported over 500 clients every month, and built strong relationships with clients as they progressed through the home shopping process. I completed over 50 outbound calls plus more than 90 Front communications every day plus led a team assigned to 19 markets and personally oversaw AZ, CO, FL, MN, MO, TN, TX and OH.-Provided guidance on the rent-to-own process to clients & agents across 7 metro areas in 5 states-Averaged 50+ outbound calls per day while managing company & client expectations-Collaborated cross-functionally with internal partners such as customer support, acquisitions, agent success, and many others-Lead projects to better identify what causes successful conversion and how to foster a positive team culture-Mentored new hires through training practices-Became the go-to person for relationships between underwriting and the overarching sales team; trained all new hires on underwriting practices and how to give clients the greatest chance of home ownership through their budget approvals*Please note, when I was an Account Executive we worked as pods and were not held to individual quotas, this changed Jan 2022 when new leadership stepped in

Boca Raton, Fl, Us

Front of house responsibilitiesCustomer Service

Chicago, Illinois, Us

Coordinating the entire sales cycle, from initial prospect contact to move-in day follow up, I generated leads with posts on Facebook, Instagram, and Snapchat social media platforms plus responded to inbound emails and website enquiries. Fostering strong relationships with onsite leasing agents, I optimized experience with the company and won commission from property owners for finding clients. I was ranked top salesperson in the Denver region, for 3 concurrent months, achieved an 80% organic lead flow by forging paths with social media platforms and attained a 73% close rate, beating the company average of 60%.-Created specialized schedules for clients to your apartments and find their new place to call home across the Denver Metro area-Sourced independent leads through ad posting on Apartments.com, Zillow, Trulia, etc.-Cultured a social media presence that garnered organic lead flow (~80% of lead flow in the last 3 months of employment was organic)-Finished #1 on the Denver team after only 2 full months of employment

Denver, Colorado, Us

Targeting, engaging, and converting new clients, I interviewed customers to accurately ascertain requirements, then offered bespoke fiber solutions to meet objectives. Liaising with Product, Service Delivery, and Colocation teams I ensured all deliverables were realized on time and that all client goals were met. Inducting, training, and mentoring new hires to expedite and maximize productivity across full sales cycle, I maintained a 100% success rate for meeting or exceeding quarterly sales target and regularly ranked in the top 10% of account executives within the Premier Accounts team. I won 6 new clients within the first year of employment and account managed over 50 clients, across the CT, DE, NJ, and PA territories.-Sales lead for Premier Accounts in PA, NJ, DE, and CT-Managing 50+ billing accounts-Training new hires and getting them acclimated to the fast-paced Zayo lifestyle

Denver, Colorado, Us

Identifying client needs, I offered tailored fiber solutions, negotiated costs, and closed deals. Building trusted relationships with customers I realized repeat business. Garnering further knowledge of telecommunications products, including Dark Fiber, ethernet and DIA, I was able to employ consultative selling techniques with clients. I oversaw a client and prospect database with over 900 Finance and Professional Services sector contacts.-Managing a book of 900+ client accounts-Providing Finance, Professional Services, Public Health and Utilities, Media Content, and Commerce fiber, on a global scale-Focusing on East Coast based companies

Sunset Hills, Mo, Us

In this role I answered inbound and placed outbound calls to clients across the CO, NM, and WY regions. Developing trusted relationships with customers by holding monthly face-to-face meetings, I communicated with over 50 clients every day and exceeded projected sales targets. I converted 2 long-term prospects by selling medium density overlay and acrylic products and account managed over 100 customers in the Northern CO and WY regions.- Managed a book of 100+ client accounts in Colorado and Wyoming- Met face-to-face with clients in the Northern Colorado area- Actively sought leads for new business

Cleveland, Ohio, Us

Identifying and approaching leads on campuses without company presence, I assisted with the recruitment of Campus Managers after products sold on university sites and established 4 new university shops.- Sales: ~$15k- Established University Tees as a name on brand new campuses across the US- Worked directly with headquarters to obtain artwork, fulfill client needs, & produce top of the line apparel

Cleveland, Ohio, Us

Leading a team of 5 Campus Directors, I ensured personal and team sales targets were met. I hired and onboarded new staff and introduced a tracker that was utilized by Campus Directors to monitor the progress of teams, prioritize tasks, and recognize wins. I built a sales tracker later rolled out enterprise wide plus expanded campus reach and brand awareness by 30% with attendance at fraternity and sorority events, plaza club tabling and targeted email campaigns.-Lead a team of 5 fellow Colorado State, Campus Managers by holding them accountable, encouraging them and promoting sales-Actively sell apparel and achieve my personal sales goals, while still helping boost fellow Campus Manager's sales-Assist with recruiting of potential Campus Managers and customers-Provide a positive, team-oriented atmosphere that helps motivate teammates-Organize, prepare and lead bi-weekly team meetings on campus-Communicate with Business Development Leader and Sales Directors to create and brainstorm new ways to develop sales and Campus Managers

Cleveland, Ohio, Us

Designing and scheduling multi-channel, on-campus sales and marketing campaigns, I captured metrics and refined future programs to increase return on investment.-Sales of over $68,000 after 1 year of employment, as a full-time student at Colorado State University-Sales: ~$167k- Traveled to headquarters in Cleveland, OH for onsite-training and collaboration with management- Implemented on-campus marketing and sales campaigns- Interned with headquarters within 1 year of being hired- Built strong relationships with student groups and reached out to prospective customers on campus

Cleveland, Ohio, Us

Designing and launching a Facebook sales page plus creating and scheduling content, I sold products to Pi Beta Phi locations nationwide and posted orders out weekly.-Over $40,000 in sales within the first year while being a Colorado State Campus Manager and full-time student-Apparel value sold $120,059-Brought on as a Live Sales Coordinator within 4 months of employment as a Campus Manager-Built the University Tees brand on the Pi Beta Phi National Shirt Swap on Facebook-Active Admin on the Shirt Swap in charge of post approval, quality, and responsiveness-Designed and initiated interest posts for apparel

Cleveland, Ohio, Us

Assisting a Nationwide Team with a variety of sales and marketing tasks, I helped to plan, prepare, and deliver a Summer Sales Conference, attended by 250 guests.-Created live documents for brand standards, tips & tricks, and where to find posting content for each NORGs Instagram Admins-Increased NORG Instagram followers by almost 300% through big company giveaway-Presented at annual Summer Sales Conference to Live Sales Coordinators and Campus Managers on my intern projects throughout the summer-Created and Updated Nationwide Business Development Leaders Sales Trackers-Assisted Nationwide Director in daily tasks-Assisted with planning, preparation, and execution of both Summer Sales Conference Sessions-Worked on increasing sales and market share on Colorado State's Campus

Chicago, Illinois, Us

-50+ outbound dials daily-Recruited candidates for job openings within all of healthcare-Set 4 meetings for the sales team to follow up on resulting in 20 new requisitions for the healthcare team-Followed up with candidates and clients-Built relationships with healthcare system clients in the Denver Metro Area-One of the top 4 interns in the Summer 2018 class, out of 23 total interns across the US

Boston, Massachusetts, Us

-Utilized social media outlets to promote Spoon University at Colorado State (Instagram, Facebook, and Twitter)-Attended weekly meetings with the marketing team to go over strategies for promotional events on campus

San Francisco, California, Us

-Lead the Colorado State Brand Ambassador team in promoting Uber on campus-Obtained the highest amount of Uber sign ups in the 2 month campaign out of all participating Colorado schools-Utilized social media to promote campaign (Facebook, Instagram, Snapchat, Twitter)-Tabled on campus and spoke one-on-one with students about Uber

-Provided excellent customer service-Answered phones-Confirmed reservations-Learned organization and prioritizing skills

Sacramento, California, Us

-Worked in Construction Management Department with overlap into Accounting-Received and updated contracts-Organized and input all relevant information into the Sage program-Called 100+ contractors daily to bid on current projects