Led visual merchandising and branding program at Kenwood Towne Centre, aligning with Brookfield Properties standards, encompassing marketing for vacant storefronts, common areas, and kiosks. Ensured precise execution of visual merchandise and branding for retailers' products through close collaboration. Managed marketing and promotions for 190+ retailers at Kenwood Towne Centre. Oversaw Brookfield's largest Business Development program, promoting it to potential clients through effective cold-calling and screening. Coordinated site visits for Brookfield VPs and Directors, addressing logistics, performance statistics, and traffic insights. Mentored and trained new Property Management Associates. Oversaw Salesforce data and outputs, while maintaining control over marketing, events, and leasing resources. Enhanced brand visibility across multiple platforms for majority of Kenwood Towne Centre retailers, from establishments to social media.● Orchestrated and executed more than forty successful events during my four-year tenure at Kenwood Towne Centre.● Successfully organized fundraisers for six distinct non-profit organizations during my time at Kenwood Towne Centre, consistently raising substantial donations ranging from $2,000 to $50,000 at each event.● Spearheaded an 85% increase in social engagement and visibility across all Kenwood Towne Centre social channels since 2020.● Collaborated with each retailer at Kenwood Towne Centre to enhance brand visibility within their stores, storefronts, common areas, and across various social media platforms.● Exceeded leasing goals and budget targets by an impressive 90% for four consecutive years.● Maximized rent collections, ensuring revenue optimization, positive tenant relationships, increased occupancy, and enhanced property value.● Managed accounts receivable proficiently, achieving a 98% collection rate from retailers during the challenging COVID-19 pandemic while maintaining accounts receivable below 1%.

Planned and managed events for Dinsmore. Established and sustained strong relationships with key internal and external stakeholders. Improved guest experience by driving all aspects of invitations, mail correspondence, presentation materials, and reservations. Updated and maintained client database using InterAction for future reference, events, and marketing purposes. Coordinated group needs with all departments for continuous services as well as supervised “Dinsmore Swag Store”.• Performed on boards for United Way and ArtsWave campaigns; raised thousands of dollars.• Rendered services as Dinsmore Team Captain for Mini Heart marathon; generated $5K+.• Hosted continuing legal education event for 600+ attorneys; received positive feedback from attendees.

Devised and implemented a strategy for website maintenance, enhancements, and optimization. Closely monitored website traffic statistics and search engine rankings for data-driven decision making. Developed training programs and key processes for site management. Diffused technical issues related to the website in collaboration with vendors. Administered firm’s Google account to gain customer interest and clientele. Fostered congenial relationships with media, communications, events, and creative teams.• Improved Dinsmore’s Cincinnati office ranking on Google from seventh to top two firms.• Recognized for successfully steering firm’s website launch in 2017.

Elevated organization’s image in the marketplace by managing social media accounts. Maintained and processed all entries of InterAction (CRM) database. Formulated and communicated progress reports to management for the decision-making process.• Credited for successfully leading the ArtsWave campaign and raising $80K+.• Drove an initiative to place the firm and attorneys in the Bar Association magazines in each state Dinsmore has offices.

Delivered active functional support by processing basic and electronic billing for regional offices as well as manage monthly client billing for ~130+ attorneys. Administered daily accounts receivable and accounts payables with a focus on strengthening cash flow position. Identified and resolved escalated billing issues in coordination with the clients. Promoted accountability and transparency by preparing monthly client audit requests in an Excel format. Ensured seamless operations by engaging with attorneys and secretaries.• Billed 120+ partners and associates while handling billing requirements of each client.• Billed firm’s key clients requiring extensive detail, knowledge, and insights.• Selected to handle poorly managed client billing, speeding up the process and creating revenue for the firm.

• Responsible for development, soliciting, and organizing forty-three silent auction packages, raising over $27,000 in these events• Managed all donation requests and letters for the Foundation, including corresponding with vendors, previous donors and new contacts• Primary contact for 40+ volunteers for Hall of Fame Dinner, with over 500 attendees • Furthered my knowledge of Outlook and Excel and developed professional skills while working regular hours in an office environment

• Point person for organizing promotional campaigns• Responsible for vendor communications and correspondence regarding upcoming concerts or station promotional events• Managed “Prize Watch” data base, organizing winner information, and telecommunication with participants• Assisted Promotions Staff as needed at remote events and live broadcasts