Bridget Mcgoron Email & Phone Number

Cincinnati, Ohio, United States

- Triage and respond to incoming client requests for supportive services in real-time and as needed to ensure prompt delivery of services.- Connect clients to community resources, transportation and phone services as needed. - Share information about any upcoming hearings to ensure client attendance.- Maintain relationships with clients until resolution of their case is reached. Coordinate new referrals to address cliets' changing needs throughout.- Connect with clients at the resolution of their case(s) to collect feedback and assist them with any re-entry supports needed.- Identify, cultivate and maintain partnerships with local non-profit and governmental service organizations to serve pre-trial populations.- Maintain complete and timely documentation of all client data.

Cincinnati, Ohio, United States

-Reviewed and assigned client referrals to HOPWA housing programs.-Assisted in training new housing team staff members.-Aided clients in securing and maintaining housing, used motivational interviewing to assist clients to develop and achieve goals toward self-sufficiency.-Cultivated and maintained relationships with landlords in the community. Advocated to landlords on clients’ behalf using knowledge of Landlord/Tenant law.-Ensured all files and documentation met program and regulatory requirements. Ensured all annual recertifications were completed fully and on time.-Streamlined program processes to create more effective and efficient workflow. Edited and transitioned forms to digital from paper for use in DocuSign.

Big Brothers Big Sisters Of Central Ohio

-Developed processes, procedures, and forms to ensure the best customer experience for our clients.-Managed all training related processes, including online registration system and training logistics.-Developed project plan for buildout of MENTOR Central Ohio database using SalesForce CRM-Responsible for accounts payable and accounts receivable for MENTOR Central Ohio including quotes, invoices and collections.-Managed data collection for MENTOR Central Ohio trainings to supplement grant applications and reporting.-Conducted background checks for staff and volunteers using the Ohio Attorney General’s WebCheck system and Verified Volunteers.-Managed content of MENTOR Central Ohio website.

Columbus, Oh

-Administered Share Our Strength's Cooking Matters program at Local Matters-Worked with chefs, nutrition educators and agency/site managers to implementcourses and tours using Cooking Matters core curricula and Cooking Matters atthe Store curricula.-Completed all preparations for class including, but not limited to, assembling andtransporting equipment, materials, and groceries, and preparing volunteer staff.-Completed program evaluation and other program reporting documentation-Participated in actively seeking out, working with, and maintaining positiverelationships with agencies serving low-income clients to host Cooking Matterscourses and tours.-Assisted with the development of Cooking Matters outreach materials andhandouts for Cooking Matters audience, as needed.-Supported and managed volunteer and Local Matters instructors during class -Identified and participated in opportunities to recruit volunteers. Built relationshipswith chefs, dietitians, nutritionists and other potential volunteers to maintainenough trained instructors to reach course goals.-Helped with special events such as volunteer appreciation/recognition events.-Ensured all necessary course reporting is in order in database and networkresource center.-Completed additional reporting and communications contributions as required-Maintained a high level of working knowledge related to hunger, nutritionstandards, regulations, and trends.-Collaborated with other Local Matters programs, as necessary, to ensure highquality service to individuals within our network of agencies.

Columbus, Ohio

-Managed one direct Report.-Provided leadership team with ad-hoc reports & data dashboards.-Researched and developed best practices in school operations.-Managed school logistics including; Food Service, Student Transportation, Health Services, Facilities and Maintenance (including contractor support), School Assets.-Ensured State and Federal Compliance-Year-round management of student enrollment, course, section & roster configuration, schedule set-up, attendance data, and student withdrawal.-Produced academic and student behavior reports.-Managed student test administration.

Washington, Dc

-Managed all incoming documents and forms at the front desk, including enrollment applications, health forms, and messages from parents or teachers; distributed incoming documents to appropriate staff.-Volunteered to assume enrollment duties due to staff shortage, quickly learned processes and regulations, managed the entire enrollment process, and achieved full enrollment for 2014/2015.-Led team in recruiting and enrolling new families, promoted school services, educated applicants on online lottery form, informed them of program acceptance, and assisted in completing documentation.-Conducted post-enrollment evaluation to determine best practices, identified areas for improvement, and developed more effective and efficient solutions to ease the enrollment process.-Supported Spanish-speaking families and community members, translated notices and materials and served as a general resource as needed.-Communicated and collaborated with school principals to confirm maximum returning student retention.-Corresponded with area schools and government agencies to request student records and guarantee proper completion of all enrollment paperwork.-Maintained files, oversaw mailings, ordered transportation passes, and supported school lunch program.

Durham, North Carolina

-Conducted initial screening of innocence claims made by inmates seeking to overturn convictions.-Planned case-related meetings, corresponding with attorneys and government agencies as needed.-Performed in-depth case research to build support for cases; contributed to two cases overturned and one currently in litigation.-Coordinated and managed case assignments for local Innocence Projects at three law schools.-Managed internal and external case-related communications; composed and prepared confidential internal and external correspondence, reports, and other documents.-Maintained database of client case information; performed data collection to produce statistical data to supplement grant reports.-Provided direct support to the Executive Director, managing daily office tasks such as inventory, filing, phone/email communications, customer service, and travel arrangements.-Trained and managed summer intern.

Fairfax, Virginia

-Supported the Director of Annual Giving and the Director of Campaign and Donor Relations-Projects ranging from preparing mailings for fundraising campaigns to managing RSVPs for special events-Researched fundraising opportunities at newly constructed George Mason Arlington campus building-Researched corporations, foundations, and individuals for potential donors-Assisted in preparing for and participated in University events: Alumni Weekend, Homecoming, 40th Anniversary Gala-Managed confidential donor information-Edited and reviewed documents ranging from job postings for the Development and Foundation Offices to donor mailings for Campaign and Donor Relations-Coordinated calendars (Oracle) for the Vice President of Development and Alumni Affairs and the Associate Vice President of Campaign Programs-Point-person for phone calls, emails, and in-office visits. Strong customer service skills demonstrated daily-Trained new administrative assistants

Master Of Public Administration (Mpa), Non-Profit/Public/Organizational Management

-Administration and Management of Public and Nonprofit Organizations -Public and Nonprofit Finance and Accounting -Program Evaluation.

Bachelor Of Arts - Ba, Spanish Language And Literature

Bachelor Of Science (Bs), Spanish Language And Literature

Minor in Latin American Studies