Bridget Mchale Email & Phone Number

United States

 Manages projects as both a Project Coordinator for Paypro and a Project Manager for Kronos. Manages approximately 20 implementation projects per quarter Tracks and reports on the project status and progress of all implementations ensuring that all project timelines are adhered to Creates, maintains and updates project plans, open items logs and dashboards daily Prepares for and leads all weekly project status meetings with clients to review project progress, status and open items Ensures all implementation project responsibilities and tasks are assigned to the appropriate party Help in communicating and resolving any issues or risks that may arise during an implementation Prepares meeting documents and presentations for new client project kick-off meetings Coordinates and leads all new client project kick-off meetings Coordinates and schedules all discovery and system testing/training sessions Records meeting minutes for kick off meetings, discovery sessions and client training sessions while also tracking all action items Enrolls clients for virtual training courses Reviews and edits internal and external documents for content and grammatical errors Proof reads final documents to ensure intent of communication remains unchanged

United States

 Manages approximately 15 implementation projects per quarter Tracks and reports on the project status and progress of all implementations ensuring that all project timelines are adhered to Creates, maintains and updates project plans, open items logs and dashboards daily Ensures all implementation project responsibilities and tasks are assigned to the appropriate party Help in communicating and resolving any issues or risks that may arise during an implementation Prepares meeting documents and presentations for new client project kick-off meetings Coordinates and leads all new client project kick-off meetings Records meeting minutes for kick off meetings, discovery sessions and client training sessions while also tracking all action items Prepares a Statement of Work for each new client undergoing an implementation that includes a detailed scope of work and high level projecttimeline Ensures all clients are billed for implementation fees at the appropriate time

United States

 Collects, records and monitors monthly/quarterly dashboards for quality metrics Conducts analysis pertaining to customer satisfaction scores Prepares meeting documents and presentations for weekly and monthly meetings Designs initiatives such as fliers, brochures, and letters to be sent to members Submits, monitors and tracks projects, ensuring that all project timelines are adhered to and appropriate individuals review all projects Creates action plan templates to be distributed to and used by various departments Manages and tracks action plans of various departments to ensure all important deliverables are being completed Creates SharePoint sites for various departments to use as a place to upload and share important information and data

United States

 Participates in Quality Committee meetings as appropriate while coordinating and distributing all meeting documents to both internal andexternal committee members Prepares and presents reports at committee meetings relative to specific quality improvement measures. Prepares meeting minutes, action items and agendas for committee review and approval, to enable satisfaction of regulatory, accreditation andcompany requirements Submits, monitors and tracks projects, ensuring that all project time-lines are adhered to and appropriate individuals review all projects Reviews and edits internal and external documents for content and grammatical errors Proof reads final documents to ensure intent of communication remains unchanged Performs quality assurance checks to ensure appropriate members are receiving intended mailings Maintains and updates databases and prepares spreadsheets accordingly Reviews data refresh to ensure accuracy Runs and updates reports summarizing the activities for the department Manages and updates monthly reports Initiates and tracks member incentives to ensure appropriate distribution based on fulfillment of specific criteria. Conducts mail merges through Microsoft Word and sends out mailings on a monthly basis Sorts through and records all incoming faxes and distributes to appropriate parties Requests member medical records from provider networks Schedules pharmacist provider site visits and ensures that all necessary documents for distribution are prepared