- Manage a online green business selling vintage clothing, housewares and collectibles, and pre-owned clothing - Bookkeeping, including tracking sales, expenses, fees, and subscription services across six retail platforms: eBay, Poshmark, Depop, Mercari, Grailed, and Etsy - Acquire inventory from multiple sources, and research vintage and modern products, and track current retail trends- Optimize listings for SEO, write product descriptions, and photograph items - Communicate with customers to answer questions and resolve disputes - Manage inventory of more than 1000 items- Top-Rated and Five-Star seller across multiple platforms, ship an average of 80+ orders per month

- Manage communications products including website, social media, online communications, media and public relations - Establish, maintain, monitor and evaluate the agency’s social media communications presence and grow positive connections with key audiences through a variety of social media outlets- Serve as editor-in-chief for RideKC.org and KCATA.org- Manage special events related to public affairs and social media campaigns. Develop print, digital and video content- Communicate and update critical regional transit service information, including service disruptions and other transit events that may occur during evening and weekends, as needed

- Social Media: Twitter, Facebook, YouTube and Pinterest - One of the first transit agencies on Pinterest- Website: Maintain company website using a variety of content management systems and web publishing software- Special events: Plan and participate in special events, including news conferences, awards programs, transit center dedications- Management: Supervise Print Shop Clerk and Information Service Worker- Writing and design: Newsletters, advertisements, brochures, posters, press releases, presentations and passenger bulletins- Photography: Transit customers, vehicles, employee events, public events, construction, Kansas City destinations- Represent KCATA at external meetings and events- Develop and implement marketing plans for website and other projects

- Recruited businesses for the Environmental Excellence Business Network through direct mail, personal contact and other outreach activities- Conducted meetings of the business network Steering Committee - Planned and executed special events for upper level management and environmental managers at Harley-Davidson manufacturing plant and Hallmark- Coordinated activities of business team

- Managed the editorial content for targeted health publication with monthly circulation of 12 million- Assigned, wrote and edited stories and supervised three reporters- Determined editorial policies- Developed relationships with sources, including government agencies and health organizations- Created and designed sales and promotional materials - Managed Intranet content for Catalina Health Resource

- Covered several beats, including city council and crime, for a daily newspaper with a circulation of 8,500- Served as Editor and Sports Editor as needed