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A transformative and ground-breaking Risk Management Executive, with extensive experience in all aspects of program development, risk mitigation, compliance management, regulatory requirements, business process and control systems, and continuous improvement. Serves as a trusted business partner, who provides an expanded viewpoint to support business organizational transformation and growth. A resourceful and top-performing producer, who utilizes experience, leadership, and expertise to enhance risk operations for continued improvement and meets short- and long-term objectives.
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Managing Vice President, Risk Program IntegrationCapital One May 2024 - PresentMclean, Va, Us -
Head Of Enterprise Risk ManagementFirst Citizens Bank Jun 2023 - Jun 2024Raleigh, North Carolina, Us -
Enterprise Risk ManagementFirst Citizens Bank Mar 2023 - Aug 2023Raleigh, North Carolina, UsOversee the Enterprise Risk Management program at SVB, a division of First Citizens Bank -
Deputy Head Of Enterprise Risk ManagementSilicon Valley Bank Aug 2021 - Aug 2023Santa Clara, Ca, Us• Crafted the vision for and leading the transformation of the enterprise risk management framework.• Accountable for the implementation of key risk management initiatives, including risk identification and capital stress testing methodologies, risk appetite and measurement, enterprise risk acceptance and issue management.• Collaborating with executive leadership across the lines of defense on critical risk priorities, including risk and control self-assessments, control testing, product and service change management governance, and Board and Senior Management risk reporting. -
Managing Vice President, Enterprise Risk ManagementCapital One 2020 - Aug 2021Mclean, Va, Us• Spearhead transformation of enterprise risk management program that focused on elevating COF’s first line of control environment and maturing bank’s adherence to OCC Heightened Standards and evolving risk framework. • Leading third-party engagement to evolve business’s control environment, developing methodology and augmenting staffing to rationalize and test the enterprise's business controls within nine months. • Mature ERM programs that focused on lines of defense, COF’s risk framework, and second line effective challenge capabilities. -
Managing Vice President, Operational And Compliance RiskCapital One 2016 - 2020Mclean, Va, Us• Accountable for oversight and continued enhancement of enterprise compliance program, including integration with operational risk. • Created the IRM-wide compliance risk management program, inclusive of all safety and soundness and consumer protection requirements across all risk stripes.• Crafted vision for integration of key compliance methodologies with ERM and ORM, including risk identification, analysis and reporting, control assessments and testing, and effective challenge practices.• Transformed second line testing through advanced data science and technology. • On behalf of the Chief Compliance Officer, partnered with business control and IRM compliance leaders to aggregate risks and align divisional risk management practices.• Oversaw program management resources charged with managing remediation of COF’s 2015 AML Consent Order.• Collaborated with legal, external affairs, and corporate governance to foster productive relationships with regulatory agencies, including managing all compliance-related supervisory activities and regulatory change management.• Led effective execution of program by over 300 second line of defense professionals, with direct leadership of 85 associates. -
Vice President ComplianceCapital One 2013 - 2016Mclean, Va, Us• Tapped by executive leadership to oversee establishment of comprehensive, risk-based, and enterprise second line of defense compliance testing program.• Architected all aspects of methodology and process, developed and managed associated staffing model and resource plan, including overseeing recruiting, leadership, and development of 100 testing and data analysis professionals. • Engaged with regulatory agencies and CEO, board of directors, and executive committee on strategy and execution. -
Senior Director, Compliance OfficerCapital One 2008 - 2013Mclean, Va, Us• Led key enterprise specialty compliance programs, including the enterprise-wide Credit Bureau Reporting, Loans to Insiders, and IRS Information Returns Reporting compliance management programs.• Oversaw COF’s first-generation compliance testing program, measuring adherence to regulatory requirements and assessing effectiveness of control systems.• Directed business analysis and process engineering function, aimed at driving enterprise and department compliance process improvement initiatives. -
Director, ComplianceCapital One 2005 - 2008Mclean, Va, UsDirected critical aspects of enterprise compliance program. Implemented product marketing and business change governance processes. Restructured corporate compliance policy and supporting procedures to address evolving supervisory expectations. Oversaw ongoing processes for operational loss event management. Prepared risk analysis and reporting to business executive management and regulatory agencies. Supervised corporate foreign language services function, providing translation services and collateral documents to all lines of business. -
Group Manager, AdvisoryCapital One 2004 - 2005Mclean, Va, UsServed as second line of defense compliance risk lead for Card Division. Named compliance risk lead for credit card origination and servicing platform implementation, including approval of business and system requirements, and operating designs. Established business area risk management program assessment methodology, including development of key risk indicators and performance metrics, risk-rating methodology, and reporting tools. -
Group Manager, TrainingCapital One Sep 2003 - Dec 2004Mclean, Va, Us2003-2004 Developed and deployed the enterprise regulatory education program, delivering required training to ~7,000 associates Implemented a comprehensive enterprise compliance training and communications program, including associated budget and supplier managementDesigned and delivered business-specific training programsLed a staff of 5 professional trainers/curriculum developers -
Group Manager, TrainingCapital One 2003 - 2004Mclean, Va, UsLed implementation of enterprise regulatory compliance training program, delivering training to employee base (approximately 7,000 U.S.-based associates). Defined training strategy and developed content. Collaborated with human resources to deploy both in-person and computer-based training. -
Senior Compliance AdvisorCapital One 2002 - 2003Mclean, Va, UsOversaw critical compliance and corporate processes. Directed regulatory consumer complaint resolution process (FRB, OTS, OCC, state attorneys general, and members of Congress). Re-engineered product disclosure delivery process, resulting in 300% improvement in timeliness and quality. Led corporate insurance function, overseeing placement of insurance all corporate insurance policies. Supervised design and deployment of regulatory compliance training. -
Training ManagerCapital One 2001 - 2002Mclean, Va, UsDesigned and delivered regulatory compliance training program to Capital One associates. -
Curriculum And Instruction CoordinatorVirginia Beach City Public Schools 1998 - 2001Virginia Beach, Va, UsAccountable for design and administration of middle school language arts program. Designed, implemented, and managed curricular and staff development initiatives, based on state and federal mandates, and organization strategic plan. Oversaw instructional programs managed by 250 professional educators and delivered to 14,000 students. -
InstructorSteilacoom Historical School District 1 1995 - 1998Served as classroom instructor for middle school language arts: English language and literature, journalism, debate, and public speaking. Contributed to division-wide curriculum development committees. -
InstructorNorfolk Public Schools 1993 - 1995Norfolk, Va, UsServed as classroom instructor for middle school language arts: English language and literature, journalism, debate, and public speaking. Contributed to division-wide curriculum development committees.
Bridget Phillips Skills
Bridget Phillips Education Details
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City University Of SeattleCurriculum Development And Instruction -
Butler UniversityEducation
Frequently Asked Questions about Bridget Phillips
What company does Bridget Phillips work for?
Bridget Phillips works for Capital One
What is Bridget Phillips's role at the current company?
Bridget Phillips's current role is Managing Vice President, Risk Integration.
What is Bridget Phillips's email address?
Bridget Phillips's email address is br****@****one.com
What is Bridget Phillips's direct phone number?
Bridget Phillips's direct phone number is (703)-866*****
What schools did Bridget Phillips attend?
Bridget Phillips attended City University Of Seattle, Butler University.
What skills is Bridget Phillips known for?
Bridget Phillips has skills like Risk Management, Program Management, Governance, Analysis, Management, Quality Assurance, Leadership, Training, Business Process Improvement, Risk Assessment, Strategic Planning, Policy.
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