Answer Customer queries, maintain stationary & consumable stock levels e.g toners, drums etc. Meet and greet customers at reception. Operate a busy switchboard. Scan letters and dockets for filing purposes. Maintain customer database.

Medical Secretary• Ordering patient charts for clinics keeping a log of what charts been ordered and tracking charts back to Medical Records on pas.• Setting up new patients on pas.• Entering patients names onto a database indicating when the patient was admitted to hospital and indicate whether the patient had insurance or not.• Typing up discharge summaries and keep a copy in patient chart.• Sending out Appointment letters.• Answering and delivering phone messages to the relevant nurses in the Medical Day Hospital.• Before the clinic I type up a check in list. At the clinic, I check in each patient as they arrive. Ensuring that each patient has a list of their medication and that their contact details are up to date. I list the patient on the board in the Day Hospital in order of arrival.• After the clinic I get the dictations from the Doctors. Type up letters and get signed by relevant doctors. Once signed and corrected, I send the letter to the GP/consultant and keep a copy in the patients chart.Ward ClerkOffice Administration support to Rehab unit and Therapies department.

• Meet and greet customers at reception, operating a switchboard and cash register

Administration Team Member Set up the post room in a start-up company (Esat Digifone). Working as part of a small team within the company’s busy Post Room, responsible for processing inward and outward communications as well as providing general administration support to colleagues. Logged all incoming cheques on database set up by company’s Finance Department prior to cheques being processed. Handled queries face to face and through the mail from internal clients and external service providers effectively and professionally. Prepare weekly reports on departments activities Performed reception duties regularly for brief periods, managing busy switchboard, dealing with customers, suppliers, greeting visitors, job applicants etc. Represented employer in a professional manner. Managed stationary stocks, maintaining minimum stock levels and generating reorder procedures. In the role of Dealer Admin Executive for a period, liaised with Retailers and processed application forms

Office Administrator Typed CVs for customers, process incoming and outgoing faxes. Performed a range of administration services for customers including photocopying, laminating posters and binding booklets, ensuring tight deadlines were met. Handled busy switchboard, directing incoming calls, greeting visitors in reception. Accounts Assistant over a 2 month period, my duties included managing and distributing cash floats for each workshop as well maintain time sheets for trainees for wage purposes.