I am an Office Manager/Lead Estimator at Baker Body Shop, a sister location of Thee Body Shop, where I previously worked for over 12 years in the same role. I have an Associate of Science degree in Office Management and Supervision from Dickinson State University, and I am a licensed Emergency Medical Technician, by the Montana Board of Medical Examiners.In my current and past roles, I have managed the office, bookkeeping, parts, job scheduling, negotiation, and insurance compliance functions for the auto repair industry. I have also handled stressful and emergency situations with professionalism and care. I have developed and applied multiple competencies, such as tax preparation, coaching, negotiation, and customer service. I am passionate about providing quality and timely service to our clients and ensuring their satisfaction. I value teamwork, communication, and continuous learning, and I am always eager to take on new challenges and opportunities. My core mission is to deliver accuracy, efficiency, and problem-solving solutions to every project.