• Designed, drafted, and produced capital market segment-specific digital sales rooms within Highspot CMS, yielding $3.1M in influenced revenue. • Curated custom Digital Sales Rooms in collaboration with Account Managers, contributing to $3M in renewals, while developing and implementing marketing messaging frameworks to communicate key benefits and value propositions of PitchBook to enterprise clients.• Provided in-person and virtual demos to Sales and Customer Success representatives in SEA, NY, and EMEA, enhancing their technical ability to generate, customize, and pitch segment-specific digital sales rooms using Highspot.• Redesigned the Highspot homepage in collaboration with leadership stakeholders, the creative team, and data driven analytics in order to improve the user experience and discoverability of content. • Enhanced segment-specific sales plays for simplicity, using the CMS design elements to distill large amounts of information into easily digestible formats. • Developed and presented a comprehensive 2024 Highspot Governance Strategy, showcasing strategic planning to optimize PitchBook's content management tool.• Built a CMS content map and tagging taxonomy for content management and streamline scalability for Highspot.• Established a robust reporting strategy for Enablement and Marketing to demonstrate revenue impact, focusing on content, platform, and user metrics extractable from Highspot.• Streamlined the user experience in Highspot by implementing a simplified click path from the homepage, integrating top-performing content by segment and sales stage, reducing content accessibility to just three clicks.• Actively participated in the Highspot Impact Advocacy Program, serving as a key resource for prospective and current Highspot clients seeking to enhance their enablement efforts.

• Responsible for leading a re-branding and organization of Amplitude's Highpspot CMS Platform, making relevant content easy for Sales and Customer Success to locate. • Creation of Global Tagging Taxonomy and Content Map• Implementation of CMS Platform Governance• Managed a content audit of 6,000 + assets in order to structure content for relevancy, accuracy, and value. • Own change management and training required to transfer Highspot ownership to relevant Admins, Spot Owners, SMEs and PMMs• Create SOPs for cloud service integrations • Implementation of metadata to support SEO• Leverage CRM Salesforce Integration for Opportunity Targeting. • Weekly meetings with Highspot CSMs to support the change management process• Collaborate with various internal teams and Enablement leaders to prioritize needed content• Subject matter expert, possess extensive knowledge of the CMS in order to troubleshoot technical issues and configure platform settings to meet GTM needs.

• Highspot CMS Platform operational lead across AMER, EMEA, and APAC• Responsible for the sales content management, of 3,000+ assets, within the Highspot CMS platform. Ensuring that sellers can quickly and easily find relevant content by maintaining a strong organizational tagging system.• Trained Product Marketing, Sales Teams, and new hires, globally, on how to use Highspot for their respective roles. Continued reinforcement of Highspot product knowledge and techniques through planned drip campaigns. • Built and launched 18 internal Product and Services Sales Plays within Highspot, in partnership with the Product Marketing team to support a Know, Say, Show guide for 500+ Salespeople. • Maintained Highspot content map and tagging taxonomy to support internal platform growth of 30+ content spots.• Cross Collaborated with various global GTM leads within Stripe to roadmap and construct content specific spots within Highspot. • Continued collaboration of growing the Highspot intake form for internal use of content upload requests to the platform. • Responsible for Highspot new user management, ensuring that all new hires and requests outside of the GTM organization received platform licenses on a weekly basis. • Weekly meeting with Highspot vendors for continued education and platform growth, to provide a continually great user experience for internal Stripes and beyond.

Global Sales Enablement: • Assisted in the construction and launch of Highspot CMS Platform. • Conduct UX Interviews to better understand sellers' needs within the CMS realm. • Collaborate with Enablement Lead on creating a Highspot Governance for Stripe's internal and external users. • Update content relevancy and page tree accuracy of Stripe products within Confluence.SKO:• Successfully led and coordinated 52 virtual breakout sessions, which took place over 2 days, across AMER, EMEA, and APAC to 1,000+ attendees for the company's GTM Sales Kickoff event. • Cross functional collaboration with multiple GTM teams across various regions within the organization to discuss presentation details of each breakout session, communicate updates, and provide project management as needed .• Cross functional collaboration with production team to organize the logistics of content design, video production, website platform language, attendee reports, and zoom presentation functionality for each individual breakout session. • Cross functional collaboration with the SKO events team, providing weekly updates and prize coordination for applicable sessions, as well as any additional ad hoc needs. • Created production guides for each individual session. These included overarching description of the breakout session, all materials needed for the event, all hosts and speakers involved, a checklist of what to have prepared prior to attendees joining, and a run of show. • Hosted rehearsals for each breakout session per region. • Organized producers for each breakout session per region. Producers were to launch the zoom sessions, run the slide decks, paste links in the chat, and create breakout rooms.

• Supported the Director of Sales in standing up Software Partnerships, i.e, Alteryx, Snowflake, Tableau, Salesforce, Microsoft, and Fivetran. • Managed the Partner Certification process via Highspot and partner specific platforms. Ensuring Amplify consultants have the required study materials and registration instructions required for their specific software certification exams. • Tracked certification attempts & wins across all Software Partnerships, ensuring company specific requirements were met within the deadline in order to achieve tier status. • Provided ad hoc analysis and project management as required in Pre-Sales and Data Analytics using Trello. • Assisted the Marketing and Sales team with social media campaigns, newsletter, promotional campaigns, and internal marketing efforts.• Collaborated with team members to coordinate business processes and identify commonalities across business needs.• Amplify Women Empowerment Committee: presented a "Creativity" session & co-hosted the "Financial Literacy" session.• Created and Co-Hosted the holiday event on behalf of the Marketing Pillar.• New Hire Companion volunteer. As new hires onboard, Amplify New Hire Companions act as liaisons during their first month, helping them understand who Amplify is what they do, and how to engage with the broader Amplify community. • Participated in the Amplify Mentorship program as a mentee.

Event Coordinator• Plan and execute approximately 200+ events per year all over the greater Seattle and Eastside area with guest counts ranging from 12-300+.• Communicate across various internal departments prior to the event date to ensure the specific details of each event are met.• Communicate with outside vendors such as wedding planners, rental companies, photographers, florists, venue owners and DJ’s to confirm all event details are aligned.• Support on-site logistics as well as pre-events site visits. • Create floor-plans to scale in accordance with the event details.• Build detailed timelines specific to each individual event. Quickly identify any unforeseen timeline changes onsite and communicate across all staff and vendors.• Coordinate all internal rentals for each unique event such as china, glassware, flatware, service equipment and linens.• Order and coordinate outside rentals for each unique event such as tables, chairs, stages, and pipe & drape.• Develop and maintain excellent client relationships resulting in a strong repeat business • Work closely with accounting to ensure all event billing is accurate and reconciled in a timely manner.• Promote a pro-active work environment that creates an atmosphere of teamwork and excellence both in the office and onsite at events.• Participate in trade shows, open houses, and private client tastings.Social Media Manager- 03/2020- 11/2020• Create and publish engaging, on-brand photo and video content on a regular basis• Manage and coordinate posts on multiple social media channels, including Instagram, Facebook, and Yelp• Generate new ways to promote products, staff, activities, and behind-the-scenes content• Become an advocate for the company in social media spaces, engaging in dialogues and answering questions where appropriate• Foster relationships and create content with notable community members that relate to the Kaspars brand

• Helped build, reconcile and align sales and inventory plans to achieve financial objectives, resulting in $600,000 for 2015. This is $100,000 over our projected 2015 goal.• Executed strategies for reorders and size balancing based on monthly budget of $17,000 -$20,000 while employing cost and sales analysis reports.• Managed inventory with over 112 vendor lines and 15,000 products using 3000 SKUs.• Acted as the store's “brand gatekeeper”, ensuring that the image and style of the company is reflective of the elite high-end clientele that is served. • Assessed and identified brand opportunities, while keeping up with competitors such as Nordstrom and Neiman Marcus.• Appointed initial markup unit, gross margin, and markdown trends for course of further action and negotiation. Applying a 30, 60, 90-day shelf life for specific inventory in regards to markdown percentages.• Analyzed selling price and recommend opportunities for action, such as understanding where profits can be improved and what items must maintain the MSRP.• Created and maintained a compelling presentation of merchandise that will engage customers and help stimulate sales activity.• Designed promotional material to distribute for various Social Media including Facebook, Instagram, and Mailchimp on a weekly basis to over 4,000 subscribers.• Provided support to General Manager by meeting with vendors, planning and executing events, scheduling employees, training new hires, and delegating assignments.

• Worked exclusively with the owner to promote and grow E-commerce business - shopolivine.com• Received, packaged, processed, and shipped customer's orders, ensuring quality and a personal touch are implemented in every order. • Maintained correspondence and email blasts utilizing Mailchimp and website email.• Firm knowledge of UPS, FED EX and USPS via online and in person.• Additional errands as requested, such as post office, bank deposits, and home deliveries. • Organized stock and maintained inventory levels.• Prior to transitioning to exclusively E-commerce, worked independently in sales, consignment, and daily operations of brick and mortar store front Showpony.

• Built & maintained relationships with dental professionals in order to sell Philips Oral Healthcare products to dental practices.• Fully understood the science behind the products, usages and the market.• Managed inbound calls by returning calls within 24 hours, following up with appropriate person either internally or externally.• Managed outbound calls in order to generate new sales, repeat sales, maintaining business in conjunction with Territory Business Managers calls to practice.• Exceeded customer expectations in respect of warranty replacements and returns – referring to appropriate party as appropriate.• Investigated and resolved customer queries/requests.• Up to date completion of all administrative duties in relation to role including, but not limited to, system notes/updates, customer service follow up, customer collections, credit/debit requests.

• Trained, supported, and motivated employees. • Managed the scheduling and execution of vendor events and promotions• Ensured inventory levels are accurate and appropriate. • Established department priorities with the retail manager and delegate appropriately. • Built and maintained annual MAC business plan.• Implemented Nordstrom Personal Service to create efficient and reliable follow through with customers. • Communicated effectively in order to ensure proper application and satisfaction of MAC products.