Bridget Susick Email & Phone Number

Recruited and relocated to oversee performance and profitability of retail stores in the Central Region.• Provide leadership and direction to eight Store Managers to ensure fulfillment of all company goals, objectives, and results at eight Heritage stores and four Specialty stores with a total peak team of 130 management and hourly associates.• Create a sales culture to drive profitability through analysis of business trends and impact on guests, associates, and store operations; create action plans to increase sales and control expenses to drive overall profitability within the district.• Four-time winner of District Manager of the Year, outperforming 23 others in sales, profitability, guest and associate interaction.• Monitor and measure financial, operational, human resources, and customer service results, as well as competitive activity.• Assist in testing new retail concepts and merchandise, working with executive team at Corporate Headquarters in St. Louis.• Oversee Specialty locations at St. Louis Zoo, St. Louis Science Center, Busch Stadium, and Columbia Mall in Columbia, MO.• Ensure that store visual merchandising, cleanliness, organization, inventory level, and safety standards are achieved.• Manage recruitment, selection, training, and development of the district’s management staff.• Promote an environment that encourages participation, creativity, empowerment, and learning by sharing best practices.

Pensacola, Florida Area | Baton Rouge, La | Birmingham, Al

Promoted and relocated several times to manage multi-unit districts with accountability for maximizing business results• Proactively managed districts throughout the Southeast (FL, AL, LA, MS, AR) comprised of 7 - 16 stores with 75 -150 full and part-time employees, generating annual sales volumes ranging from $5 million to $16 million.• Recognized as a multiple award-winning District and Store Manager; achieved the prestigious President’s Club six times; consistently ranked top 3, 5, & 10 in sales volume, sales growth, profitability, and shrinkage control.• Established and communicated a clear, compelling vision for the team that inspired empowerment to meet or exceed company objectives; provided consistent direction and follow up to ensure a superior customer experience at all locations.• Oversaw execution of all company merchandising and operational standards to positively impact sales.

Multiple Locations In Louisiana

Recruited to manage operational execution, ensure a positive customer experience, and drive profitable top-line sales growth.• Managed all aspects of several stores with 10 to 25 employees each, and sales ranging from $300,000 to $2 million annually.• Built an environment that was sharply focused on consistently delivering an exceptional, positive in-store customer experience. • Recruited, trained, coached, and evaluated a high-performing team of Associates to achieve sales goals, • Established and communicated clear expectations and held the store team and self-accountable for meeting merchandising guidelines, delivering operational excellence, and achieving all brand, performance, and behavior standards.• Analyzed the business and created/communicated clear action plans to optimize customer satisfaction and financial results.