Bridget Susick Email & Phone Number

• Recruited and relocated to oversee performance and profitability of retail stores in the Central Region.
• Provide leadership and direction to eight Store Managers to ensure fulfillment of all company goals, objectives, and results at eight Heritage stores and four Specialty stores with a total peak team of 130 management.
• Create a sales culture to drive profitability through analysis of business trends and impact on guests, associates, and store operations; create action plans to increase sales and control expenses to drive overall.
• Four-time winner of District Manager of the Year, outperforming 23 others in sales, profitability, guest and associate interaction.
• Monitor and measure financial, operational, human resources, and customer service results, as well as competitive activity.
• Assist in testing new retail concepts and merchandise, working with executive team at Corporate Headquarters in St. Louis.

Pensacola, Florida Area | Baton Rouge, La | Birmingham, AL

• Promoted and relocated several times to manage multi-unit districts with accountability for maximizing business results
• Proactively managed districts throughout the Southeast (FL, AL, LA, MS, AR) comprised of 7 - 16 stores with 75 -150 full and part-time employees, generating annual sales volumes ranging from $5 million to $16 million.
• Recognized as a multiple award-winning District and Store Manager; achieved the prestigious President’s Club six times; consistently ranked top 3, 5, & 10 in sales volume, sales growth, profitability, and shrinkage.
• Established and communicated a clear, compelling vision for the team that inspired empowerment to meet or exceed company objectives; provided consistent direction and follow up to ensure a superior customer experience.
• Oversaw execution of all company merchandising and operational standards to positively impact sales.

Multiple Locations In Louisiana

• Recruited to manage operational execution, ensure a positive customer experience, and drive profitable top-line sales growth.
• Managed all aspects of several stores with 10 to 25 employees each, and sales ranging from $300,000 to $2 million annually.
• Built an environment that was sharply focused on consistently delivering an exceptional, positive in-store customer experience.
• Recruited, trained, coached, and evaluated a high-performing team of Associates to achieve sales goals,
• Established and communicated clear expectations and held the store team and self-accountable for meeting merchandising guidelines, delivering operational excellence, and achieving all brand, performance, and behavior.
• Analyzed the business and created/communicated clear action plans to optimize customer satisfaction and financial results.