Bridget Thomas Email & Phone Number

Evanston, Il, Us

Chicago, Il, Us

• Maintain online booking tool, Concur, become the super user of the tool and train corporate Travelers. • Maintain client/vendor relationships with airlines and other travel providers to establish travel discounts and packages to offer to clients. Monitor team’s preferred vendor contracts for air travel, ground transportation and hotel accommodations.• Maintain and book Ghost Travel, New Hire, Candidate and Contractor Travel.• Book travel arrangements (flights, hotels, ground transportation) for our employees’ corporate travel.• Create domestic and international travel itineraries book reservations for external customers.• Manage Unused Tickets database.• Manage reports via Concur and IBank.

Chicago, Il, Us

Malakoff, Fr

• Implement Global Distribution System (GDS). Become the super user of the tool and train Concierge team on how to use it. Must also know how to trouble shoot common issues.• Create corporate travel processes, design new structure, and educate the staff on new travel procedures.• Maintain client/vendor contracts and build relationships with airlines and other travel providers to establish travel discounts and packages to offer to clients. Monitor team’s preferred vendor contracts for air travel, ground transportation and hotel accommodations. Vendor Negotiations; airline/hotel/car/limousine/private jets service.• Provide quality control for Concierge team travel activities by creating and monitoring new travel-related standard operating procedures (SOPs). Train staff on travel updates and new policies or programs..• Create daily excel reports based on any airfare changes or schedule changes to be distributed to the Concierge team.• Book travel arrangements (flights, hotels, ground transportation) for our employees’ corporate travel.• Create domestic and international travel itineraries, and book reservations upon request for external customers.

Houston, Texas, Us

Assistant Team Lead Meetings & IncentiveNegotiate and review air and hotel contracts.Assist Team Lead with Daily/Monthly operational duties.Manage /arrange travel for executive level groups ranging in size from 50 to 4500 attendees.Managing suppliers, catering services, and technical requests.Facilitate site selection.Manage/maintain budgets.Group contracts negotiations and bookings.Create, manage, and maintain detailed arrival and departure manifests for group travel.Onsite meeting management.Office Manager for vendor/supplier/client relations.Travel Coordinator for employee travel.Online registration website development and management.

Group contracts negotiations and bookings.Create, manage, and maintain detailed arrival and departure manifests for group travel. Negotiate and review air and hotel contracts

Utrecht, Nl

Directed and managed complete air and ground travel arrangements, hotel, and schedule planning for Relay Incorporated youth soccer tournament, while also traveling with 500 attendees.Planned, managed, and provided complete travel services to include air, hotel, car, limousine, and charter plane accommodations, in addition to any special requests from the client. Managed and arranged private jet, ground and hotel accommodations for AllState spokesperson Dennis Haysbert, and hotel and transportation arrangements for singing celebrities Chris Brown, Jewel, and Cheap Trick.Repeatedly asked to assist with complete air and ground accommodations for executive and vice-president level staff for both domestic and international travel.Assisted Operations Manager with daily operations and schedules.Planned and implemented activities for the building and maintenance of team morale and professional competence. Supervised office of ten agents, along with training new hires and associate level staff on system usage and updates.Analyzed/researched daily/weekly/monthly agent error reports.Developed specifications and operational services logistics for groups ranging from 10 to 500 persons, including complete travel accommodations with extensive negotiation and process management. Regularly monitored and created reports of credit card reconciliation, departmental accounting, hotel waivers, no-show billing, airline and agent errors, and customer corrections.

Planned, managed, and provided complete travel services including air, hotel, limousine, and charter plane accommodations in addition to any special requests from the client. Provided full coverage for absent agents, demonstrating the ability to arrange, manage, and execute client needs.Negotiated hotel, ground, and air contracts in support of ultimate client savings, budget objectives, and satisfaction. Demonstrated expertise in operating two GDS airline systems simultaneously, Apollo and Sabre.

Book domestic and international airline reservationsBuild construct international fares for in house agent as well as travel agencies around the worldWorking knowledge of international fares/rules

New York, New York, Us

Assist client with daily banking transactionsSales/Referral Leads to Personal Bankers for investment accountsTrain/Develop/Assist Front Line Bank TellersBalance ATM Machines and Bank Vault

Manage daily club activityTrain/Develop StaffMaintain club daily/weekly/monthly business transactionsPayrollMember class/personal instructionSales & MarketingTeam Building

Mshtm, Hospitality And Tourism Management

Bachelor Of Science (Bs), Marketing