Bridget V. Email and Phone Number

In an operational turnaround, it is vital that things move quickly. As an insightful, analytically savvy, and emotionally intelligent vice president and transformational leader with a passion for corporate operations, team development, and regulatory compliance, I have spearheaded numerous process improvements that drove immediate results, sustainable growth, and client satisfaction. A trusted and charismatic partner always striving to deliver excellence, I currently serve as the vice president and financial center manager for BMO Harris Bank in Skokie, where I managed several bank branches and 48+ banking professionals and oversee audit planning. Additionally, I align staff with compliance and risk management processes, support talent acquisition and recruiting, and review and analyze reports to identify current trends and present actionable solutions to executive leadership. A few other highlights from my distinguished career include:➤ Leading 7 new branches and receiving 12 prestigious national awards for implementing turnaround changes that facilitated significant revenue growth.➤ Providing rigorous coaching, testing, and mentorship to ensure firm team understanding of regulatory compliance and internal policies, resulting in annual audit scores exceeding 94%.➤ Improving banker and teller operations by prioritizing advocacy for customer needs, boosting the customer experience score from 38% to 99% within just 6 months.➤ Achieving a 22% year-over-year (YoY) increase on profit and loss income household acquisition, investment relationships, and deposit growth on loans and balances for Fifth Third Bank.➤ Earning recognition as the top performer in closing loans and growing the mortgage pipeline for a new branch of JPMorgan Chase while prioritizing professional development and catapulting YoY profits by 31%. I am excited to expand my professional network and see what the future may hold. If you would like to connect, please reach out to me at bridget.vaccaro@yahoo.com.AREAS OF EXPERTISE:Financial LeadershipSolutions DevelopmentStrategic Planning & DirectionOperational Risk ManagementWritten & Oral CommunicationTalent Development & MentorshipAudit Planning & Controls TestingNew Business Development & AdvisoryFinancial and Operational RestructuringRegulatory Compliance in Retail Banking