Bridget Walden Email & Phone Number

Cincinnati, Oh, Us

Cincinnati, Ohio, United States

• Managed both store openings and closings, supervised shifts, and ensured all employees remained focused on tasks, resulting in efficient store operations and a positive work environment• Utilized monthly and yearly sales reports to order inventory, optimizing stock levels and minimizing shortages or excesses, thus improving inventory management and maximizing sales potential• Utilized the POS system “Brink” in both the front and back of the store, streamlining transactions and inventory tracking processes, leading to improved operational efficiency and customer service• Streamlined onboarding procedures by training new employees in company policies, procedures, and exemplary guest service, earning recognition as a senior 'new employee trainer' while also spearheading the recruitment process through conducting thorough candidate interviews and assessments, ensuring alignment with organizational goals and values• Executed administrative tasks including hosting meetings, creating staff schedules, managing documents, and record-keeping, ensuring smooth operations and effective communication within the team• Orchestrate diverse events including weddings and fundraisers, as well as manage store representation at the Western and Southern Tennis Tournaments, ensuring seamless execution and exceeding client expectations

Cincinnati, Ohio, United States

• Ensured guests experienced “The Best Retail Experience in the World” by embodying the Disney mission to “create magical moments for guests of all ages”, fostering a high-energy, fast-paced environment that captivated guests' attention, encourage repeat visits, and ultimately drove sales and revenue growth, resulting in increased customer satisfaction and loyalty• Processed 300 carton shipments efficiently, replenished the sales floor promptly, and completed additional operational tasks, contributing to smooth store operations and ensuring products were readily available for customers• Maintained a proactive role in upholding Disney brand standards in guest engagement, visual presentation, and housekeeping, enhancing the overall atmosphere and aesthetic appeal of the store, and leading to a memorable and immersive shopping experience for guests

Orlando, Florida, United States

• Exemplified the Disney standard by delivering daily guest service, ensuring memorable experiences for visitors.• Demonstrated the “Five Keys” of the Walt Disney Company - Safety, Courtesy, Show, Inclusion, and Efficiency - actively promoting a welcoming and secure environment for guests• Successfully managed multiple tasks and thrived under pressure, particularly during peak holiday seasons, ensuring efficient operations and customer satisfaction• Sustained consistent communication with various levels of management, facilitating efficient guest service delivery during high-demand periods, resulting in smooth operations and positive guest experiences

Bachelor'S Degree, Communication

Associate'S Degree, Marketing Management