Bridget K. Blixt Email & Phone Number

Scottsdale, Arizona, United States

Multi-site management oversight of the Workforce Development, Youth Development and Adult Education Programs. Built new center-wide database in partnership with database company.Conduct market research and analysis and make recommendations for programmatic changes to meet the changing and future needs of the community and agency.Developed Standard Operating Procedures, Management Leadership and new staff On-Boarding trainings and streamlined policies and procedures.Took the lead role in planning sessions for agency projects and program improvements. Seen as a “go to” person for ideas and solutions.Played a key role in focusing the agency’s attention and action on social media efforts increasing our visibility as affirmed by Google analytics and increased SEO ranking.

Arizona

Chandler, Az

Responsible for all fiduciary matters. Established long and short term goals of the organization; stipulated annual objectives and priorities; evaluated annual performance of the organization; supervised Board and Executive Director; worked in partnership with Executive Director to ensure board resolutions were carried out; appointed all committee chairs and interviewed and recommended prospective board members.Instituted structured processes for many organizational functions to ensure business continuity, including a procedure for recruiting and selecting new Board Members resulting in a board with a more diverse expertise.

Conducted full cycle, multi-state recruitment and qualified candidates based upon interpersonal skills, technical requirements, behavioral interviewing techniques and performing comprehensive screening interviews. Completed wage analysis for new hires and internal promotions and conducted New Hire Orientations / on-boarding classes.

Hired as a key team member to help a recently promoted District Manager open a new District Office. Recruited quality agents by ensuring prospective agents had the knowledge, skills and capability to be successful prior to hire and created and conducted new agent trainings assuring understanding of company, state and federal rules and regulations.Worked with agents to improve their sales skills by training relationship building skills and marketing concepts and initiatives resulting in their quick conversation rate from a trainee agent to a full time business owner.Assisted agents to create personalized marketing plans resulting in increased sales of 14% and 22% within 9 months.

Cortland County American Red Cross And National American Red Cross

Known for my ability to build and maintain quality relationships with key business and community partners and was regularly assigned to offices to revitalize the operations and rejuvenate relationships with military commanders, businesses and community members.Operational responsibilities included: business analysis; fiscal management; public relations; marketing; human resources; supervision of staff in multiple countries; employee development; logistics; strategic planning; change management; fundraising; program and project management.Program responsibilities included: disaster relief; biomedical services; health and safety services; volunteer administration and services to the armed forces. Frequently led problem resolution sessions.