Bridget Breneman Email & Phone Number

Caledonia, Michigan, United States

Training new agents; Developing new agents & training; Agent engagement

Caledonia, Michigan

The Brokerage Placement Specialist is responsible for the profitable growth in small commercial, middle market and/or complex Prope rty/Casualty, Workers Compensation, Automobile and Management/Professional Liability lines of business nationwide. They are responsible for underwriting, pricing and placement of risks for agents with Admitted and Non-Admitted, Excess and Surplus, markets where binding authority exists. They evaluate and place risks with the appropriate brokered carriers based on the individual carriers appetite and underwriting guidelines by working with the carrier and agent. With pricing and binding authority of brokered carriers, the B rokerage Placement Specialist will place new business, process renewal contracts and service endorsement requests for agents. The role works directly with brokerage carriers to achieve production and loss ratio goals through monthly conference calls and relays pertinent information to team member in daily held team huddles.

5600 Beechtree Lane Caledonia, Mi 49316

Analyze, clarify and resolve complex policy and account related questions from internal and external customers. Reviews problems and communicates with appropriate personnel to obtain information when necessary. Responds to customer inquiries through appropriate mediums. Attains performance level standards as outlined in performance objectives. Continues to build personal skill set by participating in in-house or outside insurance or industry related courses or seminars as deemed necessary to expand product and system knowledge. Stays current with relevant product(s). Understands and supports organization’s overall strategy. Models Farmers core values. Performs other duties as assigned.

Caledonia, Mi

Caledonia, Mi

Communicates with internal and external customers about intermediate underwriting guidelines, policies and marketing initiatives to service customer accounts. Utilizes competencies and skills to provide a positive customer experience. Essential Job Functions:-Analyzes, clarifies and resolves intermediate policy and account related questions from internal and external customers. -Reviews problems and communicates with appropriate personnel to obtain information when necessary. -Responds to customer inquiries through appropriate mediums. -Attains performance level standards as outlined in performance objectives. -Continues to build personal skill set by participating in in-house or outside insurance / industry related courses / seminars as deemed necessary to expand product / system knowledge. -Stays current with relevant product(s). -Understands and strives to support organization’s overall strategy. -Models Farmers core values.

Walker, Mi

-Leads Generation:Identify prospective customers – news, events, networking, etc. Contact and develop leads either in person or by phone.-Direct-Response Telephone Outreach Campaigns:-Planning:Work with prospective and current customers, prepare intake documents identify the specifics of a campaign – project scope, goals and deliverables. Develop proposals / draft contracts based upon campaign goals, pricing guidelines, and state requirements. Secure signed contracts from customers. -Preparation:Confirm detailed project schedules/timelines and plan for staying on target. In conjunction with customer, develop script and support materials. Facilitate data collection and append (between vendor and customer). Coordinate the printing of donor records assuring the quality of the final product. Identify staffing (TFR) resources needed to complete the campaign. Submit required paperwork to appropriate State agency. -Implementation:Prepare and lead campaign kick-off training with customer and TFRs. Consistently monitor and report on campaign productivity. Monitor staff/TFR productivity and adjust and retrain as necessary. -Completion:Prepare interim and final reports and present to customer in debrief appointment. Complete and submit campaign paperwork to appropriate State Agency. Secure referrals for new business in customer debrief appointments. Obtain commitment from customer for future campaigns.-The Project Manager must: Represent the company in a professional manner when communicating with customers. Represent the company and its customers in a professional, ethical and efficient manner. Understand and respect the need for absolute confidentiality of business and customer information. Positively contribute to J. Milito & Associates team culture. Be adaptable and flexible with J. Milito & Associates'​ scheduling needs.More about the company at http://telephonefundraising.net/

Grandville Neighborhood

Planned and executed a comprehensive development and communications program to increase the financial resources for GAAH's short-term and long-range needs and to promote awareness of GAAH to the community-at-large. Principal duties and responsibilities included:(Development)-Working with the Executive Director to build on current fund development practices and implement new activities to ensure financial stability.-Major gifts program, corporate sponsorships, endowment growth, year-end appeal, grant writing and reporting, and special events.-Sustainability plan for Cook Library Scholars, including annual fund/friendraiser and "friends"​ group, new strategies to increase grassroots support, and possible capital campaign for facility expansion.-Working with the Executive Director to plan and implement a strategy to involve board members in fund development activities.-Met regularly with program staff to generate ideas for program underwriting.-Performed other duties as may be assigned from time to time.(Communications)-Planning and implementing public relations strategy to promote the mission of GAAH to the community-at-large.-Initiating activities and developed contacts that promote GAAH's mission, including attending networking events and setting up speaking engagements for GAAH staff and volunteers.-Overseeing production and distribution of promotional materials to community-at-large, ensuring accuracy, timeliness, and cost-containment.-Developing standards for staff-generated materials that convey information about programs and activities (flyers, fact sheets, etc.).-Meeting regularly with program staff to generate ides for stories and testimonials.-Overseeing production of print and electronic newsletters.-Promoting GAAH through social media.-Managing website and blog content.-Performing other duties as necessary.More about GAAH at www.gaah.org.

Facilitated all aspects of fundraising for the annual fund working toward a dollar & participation percentage goal established by Cabinet members. Worked closely with the Aquinas Fund staff, all Office of Institutional Advancement staff, other College staff, donors and alumni, volunteers, & students to coordinate information, meetings, emails, phone center activities, online presence, events and processes to maximize philanthropic support & communication.

Greater Grand Rapids, Michigan Area

Facilitated all aspects of fundraising for the annual fund working toward a dollar and participation percentage goal established by Cabinet members. Worked closely with the Aquinas Fund staff, all Office of Institutional Advancement staff, other College staff, donors and alumni, volunteers, and students to coordinate information, meetings, emails, phone center activities, online presence, events and processes to maximize philanthropic support and communication. Primary duties and responsibilities included:-Implementing email blast campaigns as a source for funding for the Aquinas Fund-Managing all aspects of the phone center program as a source for funding for the Aquinas fund, including oversight for student employees, maintenances, mailings, segmenting, monitoring quality, and creation of materials-Organizing and attending events to assure successful outcomes-Assisting in the development and implementation of direct mail campaigns as a major source of funding for the Aquinas Fund-Acting as a liaison for a wide variety of assigned College fundraising initiatives-Contributing fundraising expertise through target marketing, identifying staff or faculty assistance or coordinating requests with a through related initiatives-Coordinating with the Alumni Office to create social media presence by posting relevant content and the occasional solicitation-Continually updating and creating relevant content for the Aquinas Fund portion of the aquinas.edu website-Exploring new and innovative techniques for solicitation, cultivation, and stewardship for all Aquinas Fund donors in order to assure retention and participation percentags-Analyze raw data from Raiser's Edge to work toward Phone Center goal achievement-Using Raiser's Edge to access and track donor records-Assisting with department-wide administrative duties such as phones, handling mail and working with paper files and electronic records and other tasks as needed; responding to internal/external inquiries

Worked with the other Co-Director to raise $1.3 million dollars+ a year to continue to provide 90% of the students on campus with scholarships and tuition assistance through the utilization of establishing, discovering, cultivating, and building upon relationships; creating, measuring, and reporting on direct mail pieces; creating and managing social media and online communications; creating, managing, and measuring phone center communications; assisting with fundraising events; etc.

Responsible for a yearly goal as a piece of the Aquinas Fund, which was raising approximately $1.8 million total. Our small operation of 12-14 students had fundraising goals of up to $220,000, though we reached only approximately $180,000 of that. I was tasked with personally phoning constituents in order to build rapport, make asks for donations, and secure these pledges. I interviewed, selected, supervised, trained, motivated, and evaluated Student Advancement Representatives to assist with raising money for this fund. I created phoning schedules, yearly calendars, training packets, and protocol. I tracked potential prospects, segment populations, prepared all worksheets, managed data entry, prepared reports, participated in workshops, completed statistical analysis', created and sent communication, and participated in committees. I also managed the departments' social networking websites, such as Twitter and Facebook on the side.

Within a part-time capacity, expected to provide administrative and supervisory support to the Phone Room Supervisor, who managed callers that were responsible for recruiting respondents for marketing research focus groups. Some job duties included, but were not limited to: filling in for the supervisor when he was unable to work, managing and updating goal boards, briefing callers on the details of each study, setting of focus group rooms, working with Excel spreadsheets in order to create calling sheets, greeting and assisting hostesses for the groups themselves, and making the calls in order to recruit for these paid groups.More information about this work can be found at: http://www.advantageresearch.net/

As a caller, was required to make a certain number of dials per hour using an automated-dialing CATI system. When a respondent answered, it was my responsibility to ask them market research survey questions, guided by a prompt screen provided on my workstation computer. My job required an excellent attitude, a friendly personality, and an ability to persuade respondents to spend time on the phone with me.More information can be found at http://www.directionsinresearch.com

I was a general assistant to the owner of the company. I pulled weeds, watered trees, stuffed envelopes, and performed other duties in order to keep the operation running smoothly.

B.S., Communications - Emphasis In Photography & Journalism

Activities and Societies: Students Against Sweatshops, The Coalition for Imokalee Workers, The Scientists of Sound, Marxist Enlightenment.

Education record