Bridget C. Email & Phone Number

As an instructional designer specializing in diverse learning formats, I collaborate seamlessly with trainers, subject matter experts, and industry professionals. My focus is on creating impactful training products that not only enhance content but also boost sales. I design and implement course evaluation tools, ensuring effectiveness. From on-brand graphics and job aids to compelling social media content, I bring a cohesive touch to the learning experience. Crafting training transcripts and guides, manipulating images in Photoshop, and using Articulate Storyline for interactive SCORM courses are all part of my skill set. Additionally, I provide adept client support for our learning management system.

Greater Chicago Area

I consistently leverage robust design skills, incorporating effective composition, color, and typography in the creation of print, video, and digital media. Employing a meticulous approach, I maintain a high level of media management through well-organized working files, systematic folder structures, and meticulous archiving with adherence to file and layer naming conventions. My expertise extends to designing on-brand supporting graphics, job aids, and outbound communications.

Greater Chicago Area

I played a pivotal role in the development of engaging and interactive eLearning modules, employing rapid development methodologies and tools. Initiating projects to enhance residency and postgraduate e-learning in cardiothoracic surgery, I organized and led various initiatives. This involved editing audio/video content, producing webinars, and collaborating with subject matter experts to identify and address specific training needs.To ensure effective learning outcomes, I designed performance-focused learning objectives and assessments, streamlining course content synthesis. Managing and assessing content for two learning management systems, I utilized tools like Storyline and Captivate to create interactive modules. Additionally, I contributed to the publication of e-books using GitBook, incorporating front-end development skills with Markdown, HTML, and CSS.I served as a crucial liaison between web developers and surgeon leaders, facilitating effective communication and collaboration between the technical and medical aspects of the projects.

Greater Chicago Area

In this role, I developed training videos and technical documentation for internal teams and clients, and contributed to support resources including customer help centers and internal training programs. I managed troubleshooting, investigation, and escalation of product bugs, using ZenDesk and Pivotal Tracker to keep stakeholders informed during incidents. I navigated decision trees and escalated support issues as necessary, reported on metrics, and offered recommendations to address common issues. Additionally, I facilitated the onboarding process by training new users on the product.

Chicago, Il

In this freelance position, I oversaw the development and review of help site content and created instructional materials and videos for training Fortune 500 companies. I strategized on adapting ongoing and future communication and training objectives for online audiences. I managed projects related to software enhancements and releases, handled logo animation and voice-over work, and provided technical support via phone and email using Jira and Desk ticketing systems.

Chicago, Il

As the Coordinator of Technology, I provided the installation and support of organization-wide information and educational systems. I worked closely with the education staff to ensure that the education programs had the technology resources needed to accomplish their goals. I had the primary responsibility for operations in the tech studios. I provided technical support and training to staff, teaching artists, and teaching assistants in the use of digital technology systems and tools as well as maintained inventories of all digital media equipment, hardware, and software. I advised and assisted in the installation of digital media artwork with program managers and exhibitions coordinator. I helped manage and update software, network and server for staff and students. I configured and managed systems for equipment inventory and systems. Along with the studio programs team, I helped to create and facilitate programs for each term. I created video trainings and learning systems for our staff and teachers on pertinent software, hardware and policy trainings.

Chicago, Il

I taught stop-motion animation and web design courses to 6th-12th graders and adults. Responsibilities included maintaining curriculum pace, engaging students, lesson planning, field trip coordination, materials supervision, and program assessment. I subbed in digital arts as needed and used Adobe Create Suite for Photoshop, Illustrator, Final Cut Pro, After Effects, and Flash programs. Launched an e-learning digital video training system, re-imagined processes for the target audience, and oversaw the network and server for 25 employees and 300 students.I developed course proposals, designed digital media curriculum, executed print and digital marketing materials, and ordered/maintained equipment. I incorporated technology into the curriculum, provided installation and configuration services for the school's networking products, and tested new software packages.Courses offered included Animation Workshops, Illustrator/Photoshop for staff, Audio/Video editing, Ready, Set, Stop-Motion: Animation Foundations, Animation Drawing 101, Digital Video and Documentary Production, Digital Animation Techniques, The Animated Story, Animation Sampler, Web Design for Artists, Let’s Talk Animation, Game On: Video Game Design, and Digital Photo.

In my role as a Project Manager, I orchestrated the production process, overseeing every aspect from drawing up production schedules to ensuring timely and high-quality commercial outputs. I meticulously drafted timescales, considering the required human and material resources. Monitoring production processes, I adeptly adjusted schedules as needed. Collaborating with managers, I played a key role in implementing the company's policies and goals.Supervising and motivating a team of workers, I identified and addressed training needs. Utilizing tools like Constant Contact, I orchestrated email blasts and spearheaded creative development. Administrative duties, including executive correspondence, client liaison, film marketing, and public relations, were integral parts of my responsibilities. I actively engaged in promotional work to enhance the company's brand.Additionally, I created a digital archive library for commercials, showcasing my proficiency as a digital ink and paint artist in several commercial projects.

Chicago, Il

As a freelance motion graphics artist, I contributed my skills to the "You Are What You Eat" project. In addition to my role in motion graphics, I engaged in freelance production activities, serving as an assistant for shooting HD at various events. This encompassed responsibilities such as camera operation, lighting setup, and configuring green screens.Within a production facility boasting three green screen studios, I served as an assistant camera operator. I extended my expertise as an assistant video editor and cinematographer for client projects, showcasing versatility in my contributions. Furthermore, I actively assisted in the organization and implementation of kid-friendly productions and videos.