Bridget Collings Email & Phone Number

Vancouver, Bc, Ca

Vancouver, British Columbia, Canada

Toronto, Canada Area

Oversaw the knowledge management practice of the customer facing Knowledge Base which included: defining and implementing a new information architecture in response to our audience’s needs, implementing a content retention schedule, and writing product documentation and product content based on the outcomes of user research and user need. Managed the communication of product related content between the support team, sales team, and product team to ensure customer questions were answered… Show more Oversaw the knowledge management practice of the customer facing Knowledge Base which included: defining and implementing a new information architecture in response to our audience’s needs, implementing a content retention schedule, and writing product documentation and product content based on the outcomes of user research and user need. Managed the communication of product related content between the support team, sales team, and product team to ensure customer questions were answered in a timely and empathetic manner, which extended to support ticket responses, RFP proposals, webinars, and training. Show less

Toronto, Canada Area

Led the implementation of a digital asset management system for the organization to better manage their digital assets and easily build content for their website by creating a metadata schema that adhered to collections and information management best practices and organizational requirements.Coordinated an internal team and two external vendors in the redevelopment of the website and creation of a digital walking tour exhibition, actively employing project management skills, UX design… Show more Led the implementation of a digital asset management system for the organization to better manage their digital assets and easily build content for their website by creating a metadata schema that adhered to collections and information management best practices and organizational requirements.Coordinated an internal team and two external vendors in the redevelopment of the website and creation of a digital walking tour exhibition, actively employing project management skills, UX design principles, and strong research capabilities to ensure the creation of dynamic digital experiences for users to explore Toronto's diverse heritage. The digital walking tour (Dundas & Carlaw: Made In Toronto) recently won a Lieutenant Governor’s Ontario Heritage Award. Show less

Toronto, Canada Area

Conducted interviews with patrons to identify visitor statistics and Net Promoter Scores (NPS) to assess the museum visitor experience. Collected data, qualitatively and quantitatively analyzed it, and reported findings to the board, which were used to justify, support, and design future public programs.

Toronto, Canada Area

Employed collections management best practice when processing CBC’s Still Image Collection in preparation for digitization; actively cataloged, rehoused, and conducted research and condition reports on the still image material.Managed and tracked assets using Inmagic DB/Text works, cataloged the digitized material in Cumulus and conducted visual research with Medoc-Eureka to enable efficient access to the still image collection.

Toronto, Canada Area

Assisted the AGO’s Public Programming and Learning Department in the capacity of Audience Research by conducting formative and summative research studies looking to identify visitor statistics, Net Promoter Scores (NPS) and Sweep Rate Indexes (SRI) to assess the museum visitor experience.

Toronto, Canada Area

Collaborated with 7 emerging digital artists to develop an exhibition with a limited budget in an intensive 8-month time-frame.Served as the primary point of contact for artists, partnerships, and stakeholders, monitoring all revenue and expenses for the exhibition, successfully fundraising $4,212 out of a total budget of $5,212 through sought out sponsorships.Oversaw the installation of artwork and executed the exhibition opening and reception which successfully saw 100+ people… Show more Collaborated with 7 emerging digital artists to develop an exhibition with a limited budget in an intensive 8-month time-frame.Served as the primary point of contact for artists, partnerships, and stakeholders, monitoring all revenue and expenses for the exhibition, successfully fundraising $4,212 out of a total budget of $5,212 through sought out sponsorships.Oversaw the installation of artwork and executed the exhibition opening and reception which successfully saw 100+ people attend. Show less

Assisted in the provision of library services to faculty members - this included retrieving, processing, organizing, and digitizing library materials requested by faculty for course reserves.Assisted in the arrangement and description of the archive’s photographic collection.

Toronto, Canada Area

Managed the design of research instruments for a front-end/ formative visitor research study. Conducted interviews, compiled the data, and analyzed it qualitatively and quantitatively before presenting our findings in an engaging PowerPoint presentation to ROM Visitor Engagement staff, curators, and exhibition team staff. The work won the ROM Audience Engagement Award, and was used in the Bloodsuckers exhibition.

Toronto, Ontario

Coordinated and co-curated the summer exhibition Summer Salon where I managed multiple vendor and artists, installed over 30 fine art prints in 3 galleries, and executed an opening with an attendance of over 100 people, which resulted in developing relationships with local and emerging artists.Supported the day-to-day operational tasks of the Archivist and Print Sales Manager by assisting and administering consignment agreements, client meetings, artist contracts, permit applications… Show more Coordinated and co-curated the summer exhibition Summer Salon where I managed multiple vendor and artists, installed over 30 fine art prints in 3 galleries, and executed an opening with an attendance of over 100 people, which resulted in developing relationships with local and emerging artists.Supported the day-to-day operational tasks of the Archivist and Print Sales Manager by assisting and administering consignment agreements, client meetings, artist contracts, permit applications, invoices, receipts, art inventory, delivery of art to clients and cataloging artwork in the database. Also installed and de-installed artworks, assisted with marketing, event planning, and set-up for gallery openings, artist talks, and special events. Show less

Toronto, Canada Area

Ensured the Location Library Database was updated daily to reflect the availability of assets to film production crew.

My Internship position at Tractivity resulted in a 1 year contract post-graduation from Western University, which required me to collect and enter data into databases (ZOHO, Salesforce, Buffer, XMind) for my supervisor, while also being responsible for the facilitation and nurturing of Tractivity’s online community via social media. In addition to these tasks, I was responsible for conducting market research, case studies, and for creating a SEO strategy. In this role I often had to work with… Show more My Internship position at Tractivity resulted in a 1 year contract post-graduation from Western University, which required me to collect and enter data into databases (ZOHO, Salesforce, Buffer, XMind) for my supervisor, while also being responsible for the facilitation and nurturing of Tractivity’s online community via social media. In addition to these tasks, I was responsible for conducting market research, case studies, and for creating a SEO strategy. In this role I often had to work with minimal instruction and supervision which resulted in the development of important time management and organizational skills. Show less

London, Canada Area

As the Social Media Coordinator, I created an effective social media strategy in collaboration with the curator to meet the museums goals related to increasing its presence on social media. I was also responsible for the initial implementation of the social media strategy, promoting the museum via social media (which included Facebook, Twitter, and Wordpress).

Master’S Degree, Information Science/Studies

Activities and Societies: Master of Information Student Council (MISC) - Faculty Council Representative During my Master of Information, I.

Master'S Degree, Museology/Museum Studies

Activities and Societies: Post-graduation became the Co-Chair for Museum Studies on the Faculty of Information Alumni Association. During.

Bachelor Of Arts (Ba), Honours, Double Major History And Political Science

Activities and Societies: History Society, International Peer Guide, The Mirror, UWO Ukrainian Student Club, UWO Triathlon Club, UWO.

Education record

Activities and Societies: England's Hidden Treasures: Observational Tour

High School

Activities and Societies: Head Girl, Board of Stewards, Service Club, Yearbook Committee, Field Hockey Team, Swim Team Elected "Head Girl".