I’ve got over twenty years of technical writing experience, and the last two years heavily invested in Madcap Flare. I now write all company manuals in Flare. I also designed and implemented the Portal/Knowledge Base for the organization using Flare and Madcap Central. For the last eight years, I have had the incredible opportunity to design and develop eLearning courses. In my role as an Instructional Designer, I also designed, developed, and now maintain two online certification programs, one for sales, and the other, a bit more technical for installation specialists.Having worked in the corporate sector for decades, I have interacted with CEOs, senior vice presidents, directors, supervisors, independent contributors, support staff, and warehouse employees.As part of a marketing team for the last 6+ years, I also write blog posts, website copy, white papers, case studies, technical specifications, and marketing collateral.As a testament to my flexibility, I’ve written for the mortgage, engineering, HVAC, and networking industries.I often work alone as part of a team, not an oxymoron!I am known for my positive energy and sense of curiosity.When I am not working, I am riding my bike, reading, or cooking. I love spending time in my kitchen. My prized Wolf oven is a workhorse, not a showpiece. I like to garden, as long as the results end up in my kitchen. Basil is my favorite herb."Time stands still, you’re completely engaged in an activity, and the challenge of that particular activity matches up with your skill. That's the definition of flow*." This is what it's like when I am writing to help people learn something.*Designing Your Life, Burnett and Evans