Specialises in using creative technological solutions to increase independence, safety, privacy, choice and control for people with an intellectual disability and complex needs. Provide assessment, modelling and training to service users and staff on the specific digital assistive technology which will support that individual to reach their goal.Passion for technology and understanding of how digital assistive technology can support individuals to achieve their goals;

Leading one-on-one or small group training sessions for customers and service providers with a focus on gaining Information Technology knowledge and skills that are necessary in using the TICCbox platform. Liaising with customers and assessing their needs on a daily basis. Customer support, customer training, facilitating the smooth onboarding of new customers to the TICCbox platform, support in the compiling and updating of TICCbox manuals and documentation. Visiting customers on site and teaching and training their employees and services providers on the TICCbox platform.

I am supporting students in their ICT learning process via careful lesson planning, progress monitoring and frequent feedback delivery.

Worked in various Departments including FETS, HR and IT. Gained invaluable experience across these roles.

Classroom Co Ordinator for the Full Stack Diploma in Software Development.

As Office Manager / IT Trainer and my role included, Managing Customer Support Helpdesk, Customer Engagement, accounts & HR and training.

Delivered various IT In-Service courses to primary and secondary school teachers in Kerry.

Worked in various administrative roles across many Departments including, School of Engineering, School of Science & Computing and Office of the Director. Gained invaluable experience