Bridget Joyce Email & Phone Number

Greenville, Delaware

Avalon, New Jersey, United States

Newark, Delaware, United States

-Conducted research on the developing NCAA regulations and state NIL laws to assist with the development of NIL resources within the athletic department. Focused on developing the financial education surrounding NIL for student-athletes at UD-Interviewed student-athletes with NIL deals to identify the most efficient platforms on which to disclose deals..

Wilmington, Delaware, United States

-Worked directly on the Brands CFO team to provide detailed reports on various credit card sales data following the pandemic. Created graphs to analyze the data and presented to the team in an efficient and timely manner-Created a universal Essbase template used across the line of business to identify profit and loss throughout the business cards, cutting.

-Provide accurate and timely information about Admissions information, campus visits, and Student Finances through email to current and prospective students and parents-Employ an empathetic approach while interacting with dissatisfied parents and students-Exhaust all resources to solve their concerns before escalating to management for assistance

Warrington, Pennsylvania, United States

-Multitasked to provide diners with exceptional and personalized customer service in a timely manner during extended shifts-Fielded customer questions and complaints to ensure customer satisfaction survey scores remain above the target of 95%-Escalated customer complaints that could not be immediately addressed to management for their attention-Cleared.

Willow Grove, PA

-Directed customers to seating at over 80 tables, assuring that guest load was distributed evenly across multiple waiters which resulted in timely servicing of up to 320 diners -Fielded customer questions and complaints to ensure customer satisfaction survey scores remained above target of 95%. Escalated customer complaints that could not be immediately.

Maple Glen, PA

-Cleared 16 tables to ensure guests had a clean and comfortable space to enjoy their meal. Focused on maintaining cleanliness of the restaurant in adherence with health department guidelines in preparation for surprise inspections

Master Of Science - Ms, Finance, General

Bachelor Of Business Administration - Bba, Sport Management And Finance

Activities and Societies: Student-Athlete Advisory Committee, Delta Sigma Pi Professional Business Fraternity GPA: 3.86

Education record

Activities and Societies: Four year participant on Track and Field indoor and outdoor teams, two year member of the National Honor.