Bridget Krueger Mba, Bcpa, Cpco, Cpma, R.T.(T)(Arrt) Email & Phone Number

Verona, Wi, Us

Madison, Wi, Us

Introduction to Business CourseIntroduction to Entrepreneurship

Madison, Wi, Us

Market access, strategy, operations, patient advocacy, reimbursement, medical coding & auditing, healthcare compliance

Madison, Wisconsin, Us

- Led and developed onboarding and customer support teams, revenue cycle team, contracting credentialing team and managed member experience- Migration from 100% manual scheduling of patients to a self-serve scheduling platform- Process & procedure standardization- Closed loop customer feedback system- New program development and implementation

Madison, Wi, Us

- Developed & executed strategy to contract with health systems, health insurance, & employers- Led numerous client and investor pitches- Established the revenue cycle and credentialing teams- EHIR selected participant & presenter- Contracted with over 30 health plans, including Medicaid- Submitted organization's first patient health insurance claims- Series A round of $13 million

Madison, Wisconsin, Us

- Lead teams of 500+- Processed over 10K claims per day- Assisted in creating and leading an 11-week team development series on culture and teamwork- As a key member, led the first lab to go through an Epic implementation- Educated teams on continuous improvement methods and developed processes, procedures, and metrics to monitor- Covid testing- Able to take entire workforce remote in the span of 2 weeks due to Covid- Chartered the Exact Sciences Customer Care Center Innovation Lab

Nashua, New Hampshire, Us

In my first year, I was charged with streamlining operations through the upcoming merger and acquisition in 2014 and I continued to spearhead compliance processes for 50 clinics and 90 physicians of diverse specialties. Throughout this role, I was the champion of healthcare technology integration. With my depth of understanding of healthcare technology, I coached physicians, therapists, administrators, and coders to optimize data integrity and quality control. I was honored to be recognized by my superiors with designation as lead for Radion Hub Compliance platform to integrate cloud computing to capture multi-site empirical data, align operations with accreditation standards, and benchmark key metrics. I also provided consultation with Medicare Administrative Contractors and government liaisons to identify incentive programs and cash flow optimization via payer relations and medical policy coverage knowledge to drive sustainable business growth post-merger.

Cupertino, Ca, Us

Building, monitoring and implementing compliance processes, procedures and policies for oncology programs and multi-specialty physician groups. Providing research, reviewing and monitoring of federal regulations, payer trends and alerts. Training physicians, therapists, administrators and coders on compliance items related to billing, coding and documentation and software products. Designed, implemented, updated and tested features on the cloud-based oncology management platform, Radion Hub. Continually collaborated with development and product teams on integrating billing, coding and compliance into software features. Helped build and launch Radion Hub Compliance, solution that allows to capture empirical data across multiple sites for the purposes of process standardization and metrics reporting during internal peer review and preparation of accreditation by the accrediting bodies.

Throughout my five years with Revenue Cycle, I accelerated market penetration through delivery of education engagements and meetings with both corporate executives and investors to benchmark organization in reimbursement, metrics trending, and financial analysis. I delivered high quality service management in provision of consulting services to 15 oncology vendor clients. Achievements in this role included:• Accelerating business development to be recognized as one of the nation’s top oncology consultancy.• Collaborating with cross-functional leaders in hospital and physician clinics to support staffing models, business plans, and equipment selection to reduce costs without compromising quality.• Steering regulatory compliance through research of guidelines and translation into process improvements and policy development and education to ensure corporate compliance and integrity.

Madison, Wisconsin, Us

- Led the organization & customers to document procedures for reimbursement accurately- Created, maintained, and presented the ROI tool for sales teams- Participated in international trade shows & investor roadshows- Active participant in the $223 million IPO

Madison, Wi, Us

Administered radiation care to patients with support and accuracy. Utilized and worked with cutting edge technology at the University of Wisconsin Hospitals and Clinics. Responsibilities included daily treatment and management of patients along with the creation of radiation therapy treatment plans for patients and coordination with the care team.

Grew up and worked on a crop, dairy, hog and beef farm in the beautiful southwest Wisconsin.

Mba, Business

B.S. Radiation Therapy, Science