Bridget O'Lavin Email & Phone Number

New York, New York, Us

I run the SparkNotes company overseeing day-to-day as well as long-term business operations. My job is to transform & expand our business strategy using customer feedback and data-driven decision making. I supervise a cross-functional team made up of product managers, UI/UX, design, technology developers, content strategy leads, marketers, and social media managers. Key Achievements:● Leveraged entrepreneurial spirit and growth-minded mentality to lead SparkNotes business unit to achieve 30% net profit margin.● Generated +2% increase in web traffic after 20-year decline by devising data-driven program with new content and features and implementing UX and SEO improvements. ● Successfully rebuilt and coached inherited business staff to become highly motivated and collaborative unit; achieved results by…- Establishing data-driven decision-making as new standard.- Creating regular market research/engagement channels.- Fostering strong customer-focused product development ethos. - Implementing agile technology creation methodology

Oxford, Gb

In this role I spearheaded our global educational product strategy for English language learning solutions that were targeted at K-12, college, and continuing education customers across 30+ countries. I guided all aspects of our digital product portfolio and the creation of an integrated technology ecosystem, including LMS, eBooks, apps, professional development, and test prep/assessment. I also built and implemented a five-year technology roadmap and annual product development budget.Key Achievements:● Delivered high quality user experience standards that met & exceeded customer expectations.● Managed annual product development budget for department as well as five-year technology road map and investment plan.● Built, lead, motivated, and empowered team to maximize individual and group performance.

Oxford, Gb

During my time as the Head of Digital Solutions & Product Management, I was responsible for the design and implementation of our educational technology strategy for ELT across primary, secondary, and adult sectors within various global markets. I managed an international team of technology product managers and delivered technology solutions, achieved ELT’s strategy, and met divisional goals. I also worked closely with our editorial, sales, and marketing teams to understand our customer’s needs and apply that information to develop effective solutions.Key Achievements:● Positively influenced technology strategy and empowered team to create products that smashed revenue goals by conducting market research and carefully analyzing market trends.

Oxford, Gb

My role was to create and deliver print and digital products, new platforms, and technology solutions. We built and implemented an American English digital and print product strategy for K-12, college, and adult learners and teachers. Key Achievements:● Helmed development of highly successful custom learning management system for English language learners that earned praise from teachers, students, and school administrators.● Effectively coordinated with sales and marketing colleagues to devise clear, compelling, and more standardized print/digital product offering and targeted marketing message for customers.

Hoboken, Nj, Us

Physical/Biological Anthropology

Anthropology & Business