Bridget Lee Email & Phone Number

San Diego, Ca, Us

San Diego, Ca, Us

San Diego, California, United States

Currently fulfilling role as Deputy Project Manager (DPM) to Senior Program Manager for the Application Arsenal (AA) contract for Naval Warfare Information Center Pacific (NIWC PAC). Supervisor to a team of software engineers and technical writer, providing support and removing blockers to keep output moving forward. Overseeing Process implementation and documentation, User Support/Help Desk, and Training project initiatives that support the program's Battle Management Aids (BMAs) leveraging AA to deploy their applications to the fleet. Collaborates with internal management team and contractor development team to drive forward program objectives, as defined by Sprint Planning and Sprint Backlog. Actively tracks tickets using OSA Jira system, providing updates to the team and leadership.

San Diego, California, United States

Managed a team of 4 user support specialists on NAVWAR’s SYSCOM Acquisition Integrated Logistics Online Repository (SAILOR) and 3 team members on Human Analysis Requirements Planning System (HARPS). Oversaw team workloads, removing blockers and providing task support, to keep output moving forward. Managed the Integrated Master Schedule (IMS) for SAILOR, keeping the team focused on deliverable timelines, adding new tasks and requirements as program goals evolved, and briefing the customer weekly on the progress of deliverables. Delivered ad hoc project assignments to customer, such as conducting product demonstrations, drafting End Of Year (EOY) accomplishments for the projects, and delivering quarterly stakeholder metrics reports. Led agile framework ceremonies for the HARPS Team as Scrum Master, including sprint planning, daily stand-ups, backlog grooming, and sprint review/retrospective. Composed and presented the Monthly Status Report (MSR) and Quarterly Project Management Review (QPMR) briefs for SAILOR and HARPS projects, providing the customer with progress on IMS deliverables, testing and releasing of bug fixes and enhancements for both systems, Contract Data Requirement List (CDRL) documentation such as weekly team meeting minutes, and financial status. Ran monthly Change Control Board (CCB) for SAILOR, discussing new tickets and prioritizing work with user support team, development team, and product owner. Implemented 1:1 meetings for team members, providing feedback, resolving issues, and helping them grow in their roles. Executed annual performance reviews for employees. Conducted interviews for potential new hire employees. Managed onboarding of new employees to FSI and SAILOR Team, disseminating, collecting, and processing documents to set up accounts and acquire necessary items needed for their roles, such as government-managed accounts, Secure Internet Protocol Router (SIPR) tokens, and program-specific access to electronic data sources.

San Diego, California, United States

Executed technical and program management tasks in support of the US Navy enterprise system, NAVWAR’s SYSCOM Acquisition Integrated Logistics Online Repository (SAILOR). Provided ongoing customer support for end users of the SAILOR System, resolving technical issues, and capturing and documenting user feedback. Performed duties of Release Manager, coordinated the testing of site enhancements, features, and bug fixes, and provided results to SAILOR PM and team via test plans and User Acceptance Test (UAT) matrix. Troubleshooted technical issues remotely with SAILOR users via MS Teams, SAILOR support requests, and email. Trained new SAILOR Support Team members on business processes, identifying training needs by evaluating strengths and weaknesses and adapting training schedules based on rates of learning. Maintained collaborative relationships between Dev Team engineers and Support Specialists to assist with customer requests and system issues. Worked closely with business PM and SAILOR PM to implement process improvements and better customer engagement. Helped to establish SAILOR’s Integrated Master Schedule (IMS) from roadmap. Led major effort to overhaul the SAILOR Customer Onboarding Process, creating new documents, updating agreements, and establishing a certification process of potential customers. Managed and maintained SAILOR technical documentation, records, customer onboarding agreements, and user guides on SAILOR Intelink.

San Diego, California, United States

Experienced as a technical writer in a DoD environment, mainly US Navy, for the Naval Operational Business Logistics Enterprise (NOBLE) program and the Common Control System (CCS) program. For NOBLE, created and maintained technical documentation on behalf of NOBLE government stakeholders and functional teams, via DI2E Confluence. Participated in daily scrum with NOBLE Integrated Project Team (IPT) leadership. Scheduled and maintained NOBLE IPT sprint planning and sprint review meetings and technical exchanges. Provided technical documentation support for IPT team members’ weekly deliverables. For CCS, managed and disseminated Configuration Management technical documents to CCS stakeholders and program managers. Proofread, edited, and formatted CCS software documentation deliverables and releases. Implemented CUI markings of all technical documentation in accordance with DoDI 5200.48. Ensured that all software document release packages were completed, signed, and delivered on time to government stakeholders.

Greater San Diego Area

Managed deployment logistics for 100+ flex employees traveling globally to provide customer support of DOD contracts in multiple time zones. Processed and submitted hundreds of LOAs, CAC applications, Visa applications, and other government regulated documents to prepare employees in support of their deployment and site requirements. Reviewed and approved complex travel itineraries adhering to strict DOD travel polices and guidelines, adapting to ever-changing COVID travel requirements. Managed and lead the weekly new-hire orientation (onboarding) of GA-SI deployers, updating and disseminating Company and department policies and procedures that are shared by senior leadership. Educated new employees on California Labor Laws and how to document deployment travel on timecards. Ensured that new hire employees adhered to proper procedures and completed the required forms necessary for DOD contract requirements. Managed and submitted CONCUR expense reports on behalf of 100+ flex employees for reimbursement of travel expenses incurred during deployment. Communicated changes to senior leadership and HR when deployment schedules shifted. Worked collaboratively with prime Field Ops, deployment supervisors and overseas Site Leads to track and communicate dynamic timetables and site staffing needs.

Greater San Diego Area

Worked with the Project Manager and Dev Team in the day-to-day management of 11+ clients and projects' implementation, management, and delivery of the eTMF System. Scheduled and facilitated meetings based on client software requirements. Developed and presented technical product demonstrations, via Webex, on company products to clients as well as produced technical training recordings for clients to disseminate to their staff. Responded and prioritized high-volume client requests and translated into the JIRA ticket system. Participated in internal scrums with developers, discussing customer software requirements in an Agile environment. Assisted with the drafting and revision of project documents such as project plans, communication plans, Action/Decision logs as assigned by the Project Manager.

Greater Los Angeles Area

Worked for Wilshire Boulevard Temple at the Brawerman Elementary School West campus. Provided direct administrative and executive support to Principal/Assistant Head of School and back up support for Head of School. Formatted, proofread, and published the school's digital weekly newsletter for stakeholders and parents. Created the brochure through Adobe Illustrator for the holiday school event.

Arlington, Va

Executive Assistant, Communications:Provided administrative and executive support to the Sr. Vice President Corporate Communications, the Vice President External Communications, and the Vice President of Marketing. Managed heavy and complex schedules/calendars and organized meetings and events, including logistics, catering, and transportation needs. Responsible for all aspects of travel (private aircraft & commercial), expense reports, corporate purchasing credit card reconciliation and invoice processing. Worked with confidential personnel matters and dealt with highly sensitive material, press releases, and legal matters. Fielded vendor calls related to tradeshows and external events/branding activities and worked with outside vendors and agencies in support of BAE corporate communications objectives.Executive Assistant, Government Relations:Provided critical executive and administrative support for two department Vice Presidents and their staff of lobbyists. Managed Vice Presidents schedules utilizing MS Outlook Calendar. Drafted and edited high-volume PowerPoint presentations and Word documents for the briefing of senior leadership, Congressional members, Executive Branch members, and various other high-profile clients. Meetings management to include scheduling conference rooms, arranging AT&T Connect accessibility for off-site attendees, ordering catered meals, providing back-up technical support to successfully drive presentations and discussions. Booked international and domestic travel arrangements, both commercially and with company plane, and providing all necessary documentation prior to departure. Arranged executive car service for transport to high-profile meetings on Capitol Hill and Pentagon. Answered phones and prioritized incoming messages for the two Vice Presidents. Worked in collaboration with IT staff, other department Executive Assistants on projects, issues, and other deliverables.

Arlington, Va

Provided critical administrative support for the Associate General Counsel and her staff of two lawyers and three paralegals. Responsible for prepping, shipping, and tracking hundreds of international adviser agreements world-wide to provide timely execution of agreements with the company. Updating and distributing time-sensitive reports. Preparing and submitting expense reports in a timely manner on behalf of team members, ensuring all costs properly coded. Responsible for own Bank of America procurement card and reconciling all charges incurred on behalf of department. Meetings management to include scheduling conference rooms, setting up A/V materials, ordering catering and providing back-up technical support to resolve any IT issues with hardware/software. Submitting Purchase Requisitions to establish Purchase Orders for department’s Third Party Due Diligence vendors. Managing and maintaining extensive legal files on company’s international and domestic advisers. Assisted paralegals with media checks using Westlaw, World Compliance, etc., and worked with international advisers to obtain applications and other critical documents to complete due diligence.

Washington, Dc

Fulfilled my role as Program Intern supporting the Senior Policy Analyst and Director for a human rights non-profit organization with a specialization and focus on Central Asian regional studies, primarily Kazakhstan. Conducted research and analysis on regional and international issues associated with Central Asia and briefing the Institute for New Democracies staff on my findings. Attended industry events, congressional briefings, and seminars specifically related to Central Asia and generated summaries and presentations based on these events to staff members. Tracked funding requests of the Kazakhstan government and allocated receipts to appropriate department. Executed other administrative tasking as requested by the Executive Director and Senior Program Officer.

B.A., International Relations

Activities and Societies: Pi Sigma Alpha Political Science Honors SocietyEducation includes intensive study abroad program in Paris.

N/A (Transfer Studies To University Of San Diego), Political Science And Government

Professional Certificate In Management And Leadership, Business Administration And Management, General