A respected and trusted senior business leader with over 20 years’ financial services experience directing business growth, elevating brand awareness, increasing revenue, profitability and market share in the highly competitive and regulated mortgage and associated Lenders mortgage insurance market. Recognised for my ability to build strong and highly valued relationships with key decision makers within financial institutions, lenders, mortgage aggregators, supplier partners and industry bodies has led to business growth of 11.84% CAGR (2001-2014). I consider my ability to build outstanding business relationships, and negotiate customer contracts as a major contributor to my business success.Business growth is only possible with a solid commitment to the delivery of exemplary customer service standards and customer advocacy. My ability to listen, anticipate and lead the design of tailored products and solutions has contributed to excellent year-on-year customer satisfaction results.As an Executive leader, I have pushed my teams and colleagues the same way I push myself, I mentor and groom others to continually strive for professional growth. I am proud to be acknowledged as a highly collaborative problem-solver with outstanding leadership, team-building, and communication skills with solid experience partnering with Senior Management, Boards, and Committees. Please feel free to connect with me on LinkedIn or contact me directly for more information about how I can be an asset to your organisation.
Listed skills include Business Relationship Management, Leadership, Strategic Partnerships, Stakeholder Management, and 7 others.