• Quickly synthesize and assist with writing course content based on input from lead Instructional Designers, subject matter experts, written material, previous training courses, interviews, etc.• Use eLearning authoring tools to draft screen layouts, graphics and interactions appropriate to the subject and in alignment with the lead Instructional Designers vision or mandate.• Assist with writing audio and video scripts for various projects and courses• Record temporary or final voice over for course draft or final release.• Build quizzes and course interactions to support Instructional Design team.• Work with subject matter experts to collect feedback and create design documents• Proof course at multiple stages of development and make or document required changes.• Work with various business units and departments via email, phone, and in person to collect information needed to complete modules.• Assist with administrative tasks related to integration of course material into the LMS and other online repositories.• Keep track of project tasks and status using project management tools.

• Developed quarterly budgetary and reconciliation reports for two departments.• Prepared, reviewed, and submitted expense reports, petty cash registers and invoices.• Updated and implemented New Restaurant and Remodel processes to reflect new company initiatives.• Organized, administered and followed up with New Restaurant Opening orders and processes.• Coordinated and communicated travel arrangements for department heads, supervisors and training team.• Created new tracking systems for department and company initiatives using Excel spreadsheets.

• Provided daily administrative support to VP of Training and Human Resources and Management Training Supervisor.• Administered the home office manager training week process by following up on the delivery of attendee materials and instructor scheduling.• Coordinated and communicated travel arrangements for department heads, supervisors, Managers in Training, and Orientation attendees.• Worked with Management Training Supervisor to develop Continuing Education and GM & Supervisor Orientation sessions.• Prepared, reviewed, and submitted expense reports, petty cash registers and invoices.• Oversaw day-to-day function of the Training Facility, including supplies and equipment cleanliness and repair.• Developed quarterly budgetary and reconciliation reports for three departments.• Received, tracked, and communicated exceptions regarding Manager in Training Evaluations.

• Responsible for office set up and initial inventory accuracy in new restaurants.• Reviewed and submitted training hours for all new team members and coordinated make-up groups for absentees.• Trained all new restaurant administrative assistants on administrative job duties and back office computer systems.• Worked with New Restaurant Coordinators and training team members to ensure successful restaurant openings.