Bridgett Williams Email & Phone Number

Rock Hill, South Carolina, United States

Rock Hill, South Carolina

Building strong relationships with local business owners to become their Media & Marketing provider of choice. Consulting with local businesses to develop and implement go to market strategies for increasing their reach and generating leads in the local market. Educating businesses on their Virtual Doorways and how important it is to monitor, manage and build a superior online presence and reputation.Knowledgeable and capable of servicing my clients in the following areas:Web Solutions… Show more Building strong relationships with local business owners to become their Media & Marketing provider of choice. Consulting with local businesses to develop and implement go to market strategies for increasing their reach and generating leads in the local market. Educating businesses on their Virtual Doorways and how important it is to monitor, manage and build a superior online presence and reputation.Knowledgeable and capable of servicing my clients in the following areas:Web Solutions (Web Development)Reputation ManagementSocial MarketingOnline Presence ManagementVideo MarketingDirectory AdvertisingOnline Display AdvertisingSearch Engine Marketing Show less

Rock Hill

• Utilizes appropriate sales techniques to encourage a good customer relationship and enhance the buying experience• • Negotiates service order requests from customers and inputs orders via on-line system for installation, removal or changes of telephone, video, internet, and wireless service. • Serves as a face to face expert to the customer by discussing and handling billing inquiries, product and service inquires, toll and order inquiries, other miscellaneous inquiries, and… Show more • Utilizes appropriate sales techniques to encourage a good customer relationship and enhance the buying experience• • Negotiates service order requests from customers and inputs orders via on-line system for installation, removal or changes of telephone, video, internet, and wireless service. • Serves as a face to face expert to the customer by discussing and handling billing inquiries, product and service inquires, toll and order inquiries, other miscellaneous inquiries, and complaints or customer requests which are related to other departments including referrals to Comporium entities or other companies.• Negotiates billing inquiries and/or adjustments, other inquiries and complaints. Handles face-to-face and in some cases telephone contacts; makes minute-by-minute decisions that will result in customer satisfaction.• Collects delinquent bills in some assignments by contacting customers, usually by telephone or either mechanized letters. Records data, notations, and/or completes forms via on-line system while communicating with customers face to face. Computes and quotes to customer’s adjustments, balances and rates.• Determines credit and security requirements and extensions of credit. Records appropriate details of service order requests on customer records via on-line system and prepare forms to assure that all customer's request are handled to meet customer commitments. Handles incoming daily paperwork such as notification of payments, referrals for delinquent accounts or billing reasons, filing service orders, etc. Reads, interprets and implements on-line information, updates to policies, procedures, and operating standards. Handles intra-company calls and requests from other department Show less