Bridgette Beard Email & Phone Number

•Assists patients with billing questions, problems in person or on phone. Follow up on all calls, documenting as necessary.•Process returned mail and notes patients accounts of needed updates.•Medical Remit posting/ work through medical AR•Post x-press pay payments into ECW / help patients with payment plans.•Reconcile LabCorp Bill to ensure proper allocation of funds•Working through RPI LabCorp dx code online and excel spreadsheet•Work through claim/action errors for coding corrections needed.•Research and processes patient refunds and/or credit balances.•Performs payment posting.•Evaluates accounts for collection activities.•Ensures confidential information gained through job performance is kept confidential.

•Assist customers through sales processes by demonstrating product features and benefits and helping with the payment process.•Answering phones calls/checking and replying to all store emails •Manage sales floors and timely opening and closing of store following proper procedures for premises safety. •Maintain the store’s visual merchandising standards by ensuring that all visual displays are properly installed and maintained. •Maintain current knowledge of all products within the store and ways of applying it while servicing customers.•Process customer requests for stocked & non-stocked merchandise. •Act as point of contact to address customer service issues and maintenance and vendor concerns. •Provide support to the onboarding and continued training of sales associates and lead and model selling and customer service experience standards. •Keep store and regional management apprised of general operations and any incidents.•Complete required documentation for any occupational injuries or store incidents. •Complete banking procedures and bank deposits (cash accountability, store security)

•Oversee daily salon operations (Greet clients, and general customer service)•Hire and train beauticians, as needed.•Order and replenish products as needed.•Arrange for regular maintenance services for all salon equipment.•Keep updated records of cost and revenues (e.g. daily, monthly, and quarterly)•Processing transactions (cash or credit card) and issuing receipts. •Created all social media advertising for business

•Provided positive customer experience with fair, friendly, and courteous service.•Resolves customer issues and answer customer questions.•Train new employees as needed.• Processes return transactions.•Collects payments by accepting cash, check, or charge payments from customers and makes change for cash customers.•Preform cash handling and register balancing duties at beginning and end of work shift.•Maintains checkout operations by following policies and procedures and reporting needed changes.•Maintains a safe and clean working environment by complying with procedures, rules, and regulations.•Contributes to team effort by accomplishing related results as needed.•Assist catering manager/supervisor in all duties as directed.•Worked directly with customers to plan and decorate areas, for specific events. Serve 150 - 350 plates per event