Bridgette May Email & Phone Number

Auckland, New Zealand

Focused on driving growth and supporting the commercial division across Auckland and Northland. By fostering strong relationships and aligning closely with customer objectives, I enhance client satisfaction and contribute to sustainable success in the region through strategic insights and a customer-first approach.

Auckland, New Zealand

I oversaw and optimized sales support activities for retail and commercial customers, leading a team of 17 direct reports in a hybrid work environment. My focus was on delivering seamless customer experiences across multiple channels, ensuring accuracy, efficiency, and sustainability in all support processes.Key channels included:Product Return Journeys: Managed processes across Australia & New Zealand, ensuring effective return logistics and customer satisfaction.Builder Partner Orders: Supported builder partners by overseeing home delivery orders, ensuring timely and accurate order fulfillment tailored to their specific requirements.Home Solutions: Delivered support for air-conditioning and hot water solutions teams serving domestic and commercial clients, with a commitment to carbon neutrality and sustainable practices.Design Support: Enabled specialized support for specifiers, architects, and designers, providing detailed guidance to ensure seamless installations.

Auckland, New Zealand

Coordinated global shift operations, balancing real-time workforce planning with escalation and decision-making responsibilities for multiple global markets within the customer experience team. Focused on optimizing resource allocation and ensuring swift issue resolution to maintain seamless operations and high service standards.

Auckland, New Zealand

Auckland, New Zealand

Managed staff as part of a wider team at major Auckland events, including concerts and sports at Go Media Stadium and Western Springs. Oversaw team coordination, communication, and ensured smooth event execution.

Auckland, New Zealand